---
description: Get information about WideBot price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WideBot Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [WideBot](/software/1012365/widebot)

# WideBot

Canonical: https://www.capterra.in/software/1012365/widebot

> MENA’s leading Arabic conversational AI platform. Empowering businesses with AI-powered bots that chat like human beings.
> 
> Verdict: Rated **3.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses WideBot?

Today, WideBot leads the chatbot market, with 10,000+ chatbots serving companies, enterprises, SMEs, scaleups and governments in over 42 countries in the MENA region.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 5 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.6/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.2/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: WideBot

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Korean, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Algeria, Bahrain, Egypt, Lebanon, Libya, Morocco, Oman, Qatar, Saudi Arabia, Sudan, Syria, Tunisia, Türkiye, United Arab Emirates, Yemen

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chat/Messaging
- Chatbot software
- Code-free Development
- Customer Support Software
- Customizable Branding
- File Sharing Software
- Language Detection
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

## Integrations (20 total)

- Asana
- GENESYS
- Google Analytics 360
- HubSpot CRM
- IFTTT
- Intercom
- Magento BI
- Microsoft Azure
- Moodle
- Odoo
- Oracle Database
- Pipedrive
- RSS Texting
- Salesforce Starter
- Segment

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)
- [Cloud Communication Platform](https://www.capterra.in/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [ChatGPT](https://www.capterra.in/software/1049484/chatgpt) — 4.4/5 (340 reviews)
2. [Chatbase](https://www.capterra.in/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.in/software/1061327/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.capterra.in/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.in/software/204314/wati) — 4.6/5 (203 reviews)

## Reviews

### "Intuitive platform\!" — 4.0/5

> **Sumaiya** | *29 November 2022* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: The first and foremost likable feature was that it was quite easy to understand bot creation. There were no difficulties faced while building one. Besides this, there were no challenges faced while deploying the bot to assigned social media platforms.Despite a few flaws, Widebot has great potential to become successful in the market. With the ease of the Arabic language (which most international platforms dont provide), it facilitates well with native Arabic speakers.Lastly, I appreciate the prompt support now from the team which was missing a couple of months ago.
> 
> **Cons**: The only drawback I consider is the constant glitches on the platform that our team often faces. Due to which it causes hindrance to our work. Other features could be added to make the platform more appealing.

-----

### "Hhhhh" — 4.0/5

> **Karim** | *29 November 2022* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: Yes it's easy and oure customer can book his request at any time  easily
> 
> **Cons**: Improve in analytics to be easier and more accurate
> 
> Now oure customer can book his request at any time  easily

-----

### "Bad experience" — 1.0/5

> **Nehal** | *15 December 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Service automationGood business deal at the beginning
> 
> **Cons**: Customer supportLake  of professionalism
> 
> DisappointingI had very high expectations in the beginningBut unfortunately, we found out that we are dealing with very unprofessional team Delay in responding to our raised issuesWeak technical supportHuge lake of communication

-----

### "Great customer service experience" — 5.0/5

> **Hussein** | *30 November 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: Fast and easy way to help or new and existing clients
> 
> **Cons**: Nothing, its been 2 years now using this chatbot

-----

### "Good Software" — 3.0/5

> **ibrahim** | *29 November 2022* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: easy to make flow of the bot and easy to switch btween bot and human
> 
> **Cons**: how can I know customer replied which template message I sent ?

## Links

- [View on Capterra](https://www.capterra.in/software/1012365/widebot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229318/WideBot/> |
| en-AE | <https://www.capterra.ae/software/1012365/widebot> |
| en-AU | <https://www.capterra.com.au/software/1012365/widebot> |
| en-CA | <https://www.capterra.ca/software/1012365/widebot> |
| en-GB | <https://www.capterra.co.uk/software/1012365/widebot> |
| en-IE | <https://www.capterra.ie/software/1012365/widebot> |
| en-IL | <https://www.capterra.co.il/software/1012365/widebot> |
| en-IN | <https://www.capterra.in/software/1012365/widebot> |
| en-NZ | <https://www.capterra.co.nz/software/1012365/widebot> |
| en-SG | <https://www.capterra.com.sg/software/1012365/widebot> |
| en-ZA | <https://www.capterra.co.za/software/1012365/widebot> |

-----

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