---
description: Get information about Medallia Digital Experience Analytics price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Digital Experience Analytics Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Medallia Digital Experience Analytics](/software/1012373/decibel)

# Medallia Digital Experience Analytics

Canonical: https://www.capterra.in/software/1012373/decibel

> Reveals exactly how users behave online, making it easy for enterprise businesses to quantify and improve customer experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Medallia Digital Experience Analytics?

Applicable to B2B and B2C websites and delivered as SaaS, its intuitive interface makes it accessible to novice and seasoned marketers and analysts.

## About the vendor

- **Company**: Medallia
- **Location**: San Francisco, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: $1,400.00
- **Pricing Details**: Decibel Insight is an enterprise solution - pricing is available on application. The starting price indicated is a guideline, so get in touch to discuss your requirements.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Collaboration Tools
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Heatmaps
- Multi-Channel Data Collection
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Time on Site Tracking
- User Interaction Tracking
- Visual Analytics

## Integrations (6 total)

- Adobe Campaign
- Google Analytics 360
- Qualaroo
- Tealium Customer Data Hub
- Webtrends
- XM for Strategy & Research

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Business Intelligence Software](https://www.capterra.in/directory/23/business-intelligence/software)
- [Personalization Software](https://www.capterra.in/directory/30965/personalization/software)
- [Web Analytics Software](https://www.capterra.in/directory/30073/web-analytics/software)
- [Marketing Analytics Software](https://www.capterra.in/directory/31018/marketing-analytics/software)

## Alternatives

1. [Tableau](https://www.capterra.in/software/77260/tableau) — 4.6/5 (2348 reviews)
2. [Looker](https://www.capterra.in/software/169053/looker) — 4.5/5 (282 reviews)
3. [Lebesgue](https://www.capterra.in/software/1019489/lebesgue) — 4.9/5 (43 reviews)
4. [Matomo](https://www.capterra.in/software/182627/matomo-analytics) — 4.7/5 (62 reviews)
5. [Google Marketing Platform](https://www.capterra.in/software/213341/google-marketing-platform) — 4.5/5 (25 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1012373/decibel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229332/Decibel/> |
| en-AE | <https://www.capterra.ae/software/1012373/decibel> |
| en-AU | <https://www.capterra.com.au/software/1012373/decibel> |
| en-CA | <https://www.capterra.ca/software/1012373/decibel> |
| en-GB | <https://www.capterra.co.uk/software/1012373/decibel> |
| en-IE | <https://www.capterra.ie/software/1012373/decibel> |
| en-IL | <https://www.capterra.co.il/software/1012373/decibel> |
| en-IN | <https://www.capterra.in/software/1012373/decibel> |
| en-NZ | <https://www.capterra.co.nz/software/1012373/decibel> |
| en-SG | <https://www.capterra.com.sg/software/1012373/decibel> |
| en-ZA | <https://www.capterra.co.za/software/1012373/decibel> |
| ja | <https://www.capterra.jp/software/1012373/decibel> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Medallia Digital Experience Analytics","description":"Medallia Digital Experience Analytics (formerly known as Decibel) reveals how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience across every digital touchpoint. Powered by machine learning, our award-winning technology processes hundreds of revolutionary behavioral metrics, from mouse movements and device rotations to pop-ups and errors, capturing an accurate picture of every user's on-page experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4f77c145-baf1-4e53-a589-d0bf67f612dc.jpeg","url":"https://www.capterra.in/software/1012373/decibel","@id":"https://www.capterra.in/software/1012373/decibel#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"1400","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android"},{"@id":"https://www.capterra.in/software/1012373/decibel#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Medallia Digital Experience Analytics?","@type":"Question","acceptedAnswer":{"text":"Medallia Digital Experience Analytics (formerly known as Decibel) reveals how users behave on websites and apps, making it easy for enterprise businesses to quantify and improve the customer experience across every digital touchpoint. Powered by machine learning, our award-winning technology processes hundreds of revolutionary behavioral metrics, from mouse movements and device rotations to pop-ups and errors, capturing an accurate picture of every user's on-page experience.","@type":"Answer"}},{"name":"Who Uses Medallia Digital Experience Analytics?","@type":"Question","acceptedAnswer":{"text":"Applicable to B2B and B2C websites and delivered as SaaS, its intuitive interface makes it accessible to novice and seasoned marketers and analysts.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1012373/decibel#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Medallia Digital Experience Analytics","position":3,"item":"/software/1012373/decibel","@type":"ListItem"}]}]}
</script>