---
description: Get information about C3 Cloud Contact Center price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: C3 Cloud Contact Center Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [C3 Cloud Contact Center](/software/1012782/c3-cloud-contact-center)

# C3 Cloud Contact Center

Canonical: https://www.capterra.in/software/1012782/c3-cloud-contact-center

> Mida C3 is the professional contact center solution that allows you to manage all your Unified Communications directly in the Cloud.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Mida Solutions

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Italy

## Features

- Agent Interface
- Automated Routing
- Computer Telephony Integration
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- Microsoft Power BI
- Microsoft Teams
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.in/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.in/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.in/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1012782/c3-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/229850/C3-Cloud-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1012782/c3-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1012782/c3-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/software/1012782/c3-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1012782/c3-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/software/1012782/c3-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1012782/c3-cloud-contact-center> |
| en-IN | <https://www.capterra.in/software/1012782/c3-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1012782/c3-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1012782/c3-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1012782/c3-cloud-contact-center> |

-----

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