---
description: Get information about iPlum price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iPlum Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Business Phone Systems software](/directory/31101/business-phone-systems/software) > [iPlum](/software/1013139/iplum)

# iPlum

Canonical: https://www.capterra.in/software/1013139/iplum

> iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iPlum?

iPlum is used by business of all sizes who need a reliable calling and texting solution.  Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iPlum
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $8.99
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: iPlum offers the following plans - 
U.S.
Unlimited Call, Text - $7.99 /user (paid annually) or $11.99 /user (paid monthly)
Measured Plan - $4.17 /user (2,000 credits, paid annually) or $4.99 /user (200 credits, paid monthly)

Canada
Unlimited Call, Text - $11.99 /user (paid annually) or $14.99 /user (paid monthly)
Measured Plan - $4.99 /user (2,000 credits, paid annually) or $5.99 /user (200 credits, paid monthly)

Toll-free
Unlimited Call, Text - $14.99 /user (paid annually) or $19.99 /user (paid monthly)
Measured Plan - $9.99 /user (400 credits, paid monthly) or $4.99 /user (number only, paid monthly)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automated Routing
- CRM Software
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller Profiles
- Campaign Management Software
- Chatbot software
- Communication Management
- Conferencing
- Contact Management Software
- Conversion Tracking
- Customizable Reports
- Dashboard Software
- Event Triggered Actions
- File Sharing Software
- File Transfer
- IVR
- Keyword Tracking
- List Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Power Dialer
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Third-Party Integrations
- Two-Way Audio & Video
- VoIP Software
- Voice Mail
- Workforce Management Software

... and 17 more features

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Call Tracking Software](https://www.capterra.in/directory/30901/call-tracking/software)
- [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software)
- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)
- [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software)

## Alternatives

1. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews)
2. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Wildix](https://www.capterra.in/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)

## Reviews

### "HIPAA-compliant calling & texting for clinical research" — 5.0/5

> **Nidhi** | *17 June 2024* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: For several months, we have been using iPlum at our clinical research group to easily call and text patients. Before we heard about iPlum, it was hard to reach our patients. We couldn’t text them on our phones because of HIPAA compliance requirements. Once we started using iPlum, we could conveniently communicate with them while keeping their privacy too. The patients have been able to respond quickly as well, which speeds up our work.
> 
> **Cons**: I wish I could add multiple iPlum numbers on one phone. That would be pretty helpful.

-----

### "Great HIPAA-Compliant Option for Small Practices" — 5.0/5

> **Rebecca** | *26 August 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.
> 
> **Cons**: I wish I could have fax capability with this service. I also wish I could port an existing number from a competitor (FreedomVoice) because that company will not execute a BAA and I do not want to lose a number I have had for almost 20 years.

## Links

- [View on Capterra](https://www.capterra.in/software/1013139/iplum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230284/iPlum/> |
| en-AE | <https://www.capterra.ae/software/1013139/iplum> |
| en-AU | <https://www.capterra.com.au/software/1013139/iplum> |
| en-CA | <https://www.capterra.ca/software/1013139/iplum> |
| en-GB | <https://www.capterra.co.uk/software/1013139/iplum> |
| en-IE | <https://www.capterra.ie/software/1013139/iplum> |
| en-IL | <https://www.capterra.co.il/software/1013139/iplum> |
| en-IN | <https://www.capterra.in/software/1013139/iplum> |
| en-NZ | <https://www.capterra.co.nz/software/1013139/iplum> |
| en-SG | <https://www.capterra.com.sg/software/1013139/iplum> |
| en-ZA | <https://www.capterra.co.za/software/1013139/iplum> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"iPlum","description":"iPlum gives healthcare, legal, and financial professionals a secure &amp; compliant business line on their mobile device, without the cost or complexity of legacy systems. \n\nWith encrypted texting, calling, voicemail, and BAA support, iPlum helps over 50,000 businesses streamline communication, stay compliant, and control costs. All from a single, easy-to-manage app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bb655b31-fabd-4a65-8cc8-8f8b8d5ac617.png","url":"https://www.capterra.in/software/1013139/iplum","@id":"https://www.capterra.in/software/1013139/iplum#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"8.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/1013139/iplum#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is iPlum?","@type":"Question","acceptedAnswer":{"text":"iPlum gives healthcare, legal, and financial professionals a secure & compliant business line on their mobile device, without the cost or complexity of legacy systems. With encrypted texting, calling, voicemail, and BAA support, iPlum helps over 50,000 businesses streamline communication, stay compliant, and control costs. All from a single, easy-to-manage app.","@type":"Answer"}},{"name":"Who Uses iPlum?","@type":"Question","acceptedAnswer":{"text":"iPlum is used by business of all sizes who need a reliable calling and texting solution.Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1013139/iplum#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems software","position":2,"item":"/directory/31101/business-phone-systems/software","@type":"ListItem"},{"name":"iPlum","position":3,"item":"/software/1013139/iplum","@type":"ListItem"}]}]}
</script>