--- description: Get information about DearDoc price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DearDoc Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [DearDoc](/software/1015907/deardoc) # DearDoc Canonical: https://www.capterra.in/software/1015907/deardoc Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/1015907/deardoc?page=2) > Provides health care providers with a suite of technology and marketing tools, allowing them to run their practices more efficiently. > > Verdict: Rated **4.3/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DearDoc? SMB doctors, physicians and health and wellness practitioners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 34 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DearDoc ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling Software - Electronic Payments - HIPAA Compliant ## Category - [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software) ## Alternatives 1. [ModMed](https://www.capterra.in/software/124590/ema) — 4.5/5 (567 reviews) 2. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [DocVilla](https://www.capterra.in/software/203619/docvilla) — 5.0/5 (74 reviews) 4. [Review Wave](https://www.capterra.in/software/157424/review-wave) — 4.7/5 (70 reviews) 5. [CheckinAsyst](https://www.capterra.in/software/1014841/checkinasyst) — 4.4/5 (47 reviews) ## Reviews ### "Helping Turn Website Visitors Into Real Appointments" — 5.0/5 > **Verified Reviewer** | *23 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The instant lead capture and automatic booking features work really well and help turn website visitors into actual appointments. The setup process was quick, easy to understand, and did not require much technical effort. > > **Cons**: Very minor initial tweaks were needed to fine tune a few niche responses and make them align better with our specific requirements. It was not a major issue and only required some adjustments during the early setup phase. Once everything was configured properly, the system performed consistently and did not require much ongoing maintenance or attention. > > The AI Smartchat engages site visitors right away with relevant answers about services and insurance, then books appointments directly into our calendar. We've added dozens of new patients monthly with almost no extra staff effort. ----- ### "Intuitive Platform That Our Non-Tech Team Adopted Quickly" — 5.0/5 > **Yusuf** | *23 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The platform is very intuitive and easy for the whole team to use, even with little to no training. The patient engagement feels natural and conversational rather than robotic, which creates a better experience for visitors. It helps answer questions quickly, keeps potential patients engaged, and makes the booking process smoother without adding extra work for staff. > > **Cons**: The reporting views are helpful and provide useful information, but it took a couple of days to fully explore all the available options and understand where everything was located. Once we became familiar with the layout, it was much easier to use and navigate on a regular basis. > > Our staff picked it up quickly thanks to the clean and easy-to-use dashboard. Patients can now get instant answers to common questions 24/7, which has noticeably reduced routine phone calls and helped free up staff time. The automated scheduling feature has also improved online appointment bookings, making it easier for patients to connect with us. Overall, DearDoc has helped streamline communication, improve patient engagement, and make the booking process more efficient without adding extra work for the team. ----- ### "Parents Get Answers Fast and Bookings Happen" — 5.0/5 > **Verified Reviewer** | *26 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Excellent handling of high-volume inquiries typical in pediatrics, plus it improves family connection to the practice overall. Implementation guidance from the team made rollout painless. > > **Cons**: Nothing major stands out as a drawback so far. There were a few small adjustments during the initial setup, but after that the platform has been stable and easy to manage. Overall, it has been a smooth experience with no ongoing issues affecting our daily workflow. > > The AI chat handles worried parent questions about symptoms or visits with a caring tone and helps them book without long holds. It has eased our peak hours significantly. Parents receive quick info that makes them feel supported. ----- ### "Helpful for Growing Our Online Presence and Generating Leads" — 5.0/5 > **Keysha** | *14 September 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: DearDoc has helped increase our online visibility and generate new leads for the practice. I like having tools that make it easier for potential clients to find us, learn about our services, and connect with us. The platform has also helped strengthen our overall digital presence. > > **Cons**: The biggest challenge has been the quality and conversion of some of the leads. We receive inquiries, but not every lead is genuinely ready to book or responsive when we follow up. I would like to see stronger lead qualification and more tools focused on converting inquiries into actual appointments. > > Overall, my experience with DearDoc has been positive. The platform has helped ZenVita Med Spa improve its online presence and bring additional potential clients into our pipeline. \[sensitive content hidden\] has been especially helpful, responsive, and attentive throughout the process. He takes the time to address my questions and concerns and makes sure I feel supported. Having that level of personalized service has made a significant difference in my overall experience with DearDoc. ----- ### "Great team\!" — 5.0/5 > **Lindsey** | *4 September 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Very attentive when you need it. Great company and has been enjoyable to work with. \[sensitive content hidden\] was so fast and efficient with a change I needed today. So polite and was kind, prompt and helpful. > > **Cons**: Phone calls are scheduled and its mostly online communication. Its fine but sometimes I like to speak to a person. They're great though\! > > The change to DearDoc has been smooth and without issues. The transition from the other company was seamless and they did a great job streamlining what we need here. They are amazing\! ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/1015907/deardoc?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1015907/deardoc) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data