---
description: Get information about AWS Systems Manager price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: AWS Systems Manager Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [AWS Systems Manager](/software/1017263/aws-systems-manager)

# AWS Systems Manager

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> Cloud-based solution that helps enterprises track and resolve operational issues across your AWS applications.
> 
> Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 65 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Amazon Web Services directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Capacity Management
- Dashboard Software
- IT Reporting
- Maintenance Scheduling
- Patch Management Software
- Real-Time Notifications

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [IT Management Software](https://www.capterra.in/directory/10001/it-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.in/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
2. [Iru](https://www.capterra.in/software/181954/Iru) — 4.9/5 (477 reviews)
3. [PDQ Deploy & Inventory](https://www.capterra.in/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
4. [AWS Management Console](https://www.capterra.in/software/1012579/aws-management-console) — 4.6/5 (98 reviews)
5. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (237 reviews)

## Reviews

### "AWS System Manager:Time-Saving tool." — 4.0/5

> **Rekha** | *13 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Thing I liked the most is that it really brings everything together and make task super easy. I can check on EC2 instances, push patches, or even handle servers outside AWS without jumping between tools. The automation they provide saves alot of time and I don't have to do all manually. Also, it plays nicely with other AWS features like Session Manager, which makes remote access way easier. The fact that most features don’t add extra cost is a big plus too.
> 
> **Cons**: In the beginning it was little bit tough to figure out. Like you have to set up roles, permissions, and the agent, which isn’t exactly beginner-friendly. &#10;Some options are a little hidden in the interface, so I had to dig around or watch a couple of tutorials.
> 
> After the setup pain, it just works. Day-to-day tasks like patching or installing software became super simple, and I feel like I spend less time babysitting servers. It’s a solid tool if you’re already using AWS and want to keep things organized.

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### "Rule your System with AWS" — 4.0/5

> **Verified Reviewer** | *29 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The best thing is the centralized management capability that we get while using AWS system manager which let us control and automate the tasks and make the work a lot easier.
> 
> **Cons**: The thing I like least is that it sometimes have latency and delays while executing commands which can lead to slow work and negatively impact the tasks.
> 
> My overall experience was good and it did make the tasks a lot easier to manage and time saving which was the best part

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### "Experience with AWS system manager" — 4.0/5

> **Verified Reviewer** | *28 December 2024* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It helps me in providing tools that can be used to manage different nodes across AWS and manage multi-cloud environments
> 
> **Cons**: It does not have architecture like Ansible, which would be useful as an agentless architecture

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### "Managing Vms" — 4.0/5

> **Agnoor** | *21 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1. It helps to manage our Systems extreme securely and easily.&#10;2. Keeps the machine compliant and get all the integerate with all the other services easily.&#10;3. Works in both SAAS and Onprem environment.&#10;4. Provide a central control for all the machines in auditing and managing.&#10;2. Easy to take sessions on machine and use those.
> 
> **Cons**: 1. Little complex for a new one and issues encounter while taking access to remote due to different OS management.
> 
> It is super convinient tool for managing all VMs compliance from one place. Checking inventory , patching, creating backups , loading information all tasks becomes easy and centralized.

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### "Streamline Cloud Operation with AWS Systems Manager: A Reliable Backbone for Infrastructure Management" — 5.0/5

> **Rohan** | *18 July 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: What i like most about AWS system manager is how it brings all the essential operational tools into one place. It makes it super easy to manage EC2 instances. Automate routine tasks and keep everything secure without jumping between multiple services. The session manager feature is a personal favorite it lets you access servers securely without needing SSH
> 
> **Cons**: I like least about AWS System manager is that the initial setup can feen a bit overwhelming, especially if you are new to AWS. There are quite a few permissions, roles and configurations you need to get right before everything works smoothly, Also the user interface could be more intuitive.
> 
> Overall my experience with AWS System Manager has been quite positive. once its set up properly it becomes a powerful tool that really simplifies day-to-day infrastructure management. I have used it mainly for automating patch management, accessing instances securely with session Manager and managing configuration at scale.

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## Links

- [View on Capterra](https://www.capterra.in/software/1017263/aws-systems-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234696/AWS-Systems-Manager/> |
| en-AE | <https://www.capterra.ae/software/1017263/aws-systems-manager> |
| en-AU | <https://www.capterra.com.au/software/1017263/aws-systems-manager> |
| en-CA | <https://www.capterra.ca/software/1017263/aws-systems-manager> |
| en-GB | <https://www.capterra.co.uk/software/1017263/aws-systems-manager> |
| en-IE | <https://www.capterra.ie/software/1017263/aws-systems-manager> |
| en-IL | <https://www.capterra.co.il/software/1017263/aws-systems-manager> |
| en-IN | <https://www.capterra.in/software/1017263/aws-systems-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1017263/aws-systems-manager> |
| en-SG | <https://www.capterra.com.sg/software/1017263/aws-systems-manager> |
| en-ZA | <https://www.capterra.co.za/software/1017263/aws-systems-manager> |

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