---
description: Get information about Office24by7 price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Office24by7 Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Office24by7](/software/1018252/office24by7)

# Office24by7

Canonical: https://www.capterra.in/software/1018252/office24by7

> Office24By7 CRM software allows your team to be more productive \& efficient. Automate workflows, improve communications \& boost revenue
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Office24by7?

Sales, marketing, and support teams across industries use Office24by7 CRM to manage leads, automate workflows, and unify customer communications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office24by7
- **Founded**: 2011

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Office24by7 is priced to help organizations maximize return on investment by consolidating CRM, cloud telephony, omnichannel communication, and automation into a single platform. By replacing multiple disconnected tools with one unified system, businesses reduce software licensing, integration, and maintenance costs while improving operational efficiency.

Pricing is customized based on each company’s operational scale and functional requirements rather than per-user charges, allowing teams to grow without increasing software expenses. This makes Office24by7 especially cost-effective for enterprises with large or expanding teams.

Custom plans are designed around industry needs, workflow complexity, and communication volume, ensuring organizations pay only for what they use while gaining measurable productivity improvements. A 15-day free trial enables buyers to evaluate impact on response times, lead conversion, and team performance before making a long-term investment.

This value-driven pricing approach helps businesses control costs, improve collaboration, and achieve sustainable growth with predictable technology spending.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management Software
- Workflow Management Software

## Integrations (15 total)

- Gmail
- Google Chrome
- Google Meet
- Instagram
- Instagram Caption Generator
- Knowlarity
- LinkedIn Marketing Solutions
- Plivo
- Salesforce Platform
- SendGrid
- Twilio
- Vonage Business Communications
- YouTube
- Zoho CRM
- ZooM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Develop your office power" — 5.0/5

> **Wuilian** | *3 February 2022* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Integration into the company network and sharing by users
> 
> **Cons**: Adaptation of some users to their environment
> 
> Fight against the monotony and habit of the users to the use of another application, once the resistance to change was overcome, the users appreciated the implementation of the new software

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### "Team Leader" — 5.0/5

> **Titto** | *29 November 2021* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of access to different tools and the ability to customize even the tinniest feature.
> 
> **Cons**: The slow processing in my calls. That's time consuming

## Links

- [View on Capterra](https://www.capterra.in/software/1018252/office24by7)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235837/Office24by7/> |
| en-AE | <https://www.capterra.ae/software/1018252/office24by7> |
| en-AU | <https://www.capterra.com.au/software/1018252/office24by7> |
| en-CA | <https://www.capterra.ca/software/1018252/office24by7> |
| en-GB | <https://www.capterra.co.uk/software/1018252/office24by7> |
| en-IE | <https://www.capterra.ie/software/1018252/office24by7> |
| en-IL | <https://www.capterra.co.il/software/1018252/office24by7> |
| en-IN | <https://www.capterra.in/software/1018252/office24by7> |
| en-NZ | <https://www.capterra.co.nz/software/1018252/office24by7> |
| en-SG | <https://www.capterra.com.sg/software/1018252/office24by7> |
| en-ZA | <https://www.capterra.co.za/software/1018252/office24by7> |

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