---
description: Get information about ServiceMate price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceMate Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [ServiceMate](/software/1020876/servicemate)

# ServiceMate

Canonical: https://www.capterra.in/software/1020876/servicemate

> ServiceMate is the new job management system specifically designed for domestic Appliance Engineers.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses ServiceMate?

Domestic Appliance Engineers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: ServiceMate

## Commercial Context

- **Starting Price**: £59.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: £59 Per Month, £15 Per extra user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Attendance Tracking Software
- Automated Scheduling
- Employee Management
- Performance Management
- Reporting/Analytics
- Skills Tracking
- Time Off Management
- Timesheet Management

## Integrations (3 total)

- Stripe
- Trustpilot
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.capterra.in/directory/30210/workforce-management/software)

## Alternatives

1. [Clockify](https://www.capterra.in/software/169607/clockify) — 4.8/5 (9235 reviews)
2. [Flex Plus](https://www.capterra.in/software/1070245/Flex-Plus) — 4.8/5 (45 reviews)
3. [Paylocity](https://www.capterra.in/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Jibble](https://www.capterra.in/software/156992/jibble) — 4.8/5 (1643 reviews)

## Reviews

### "Servicemate review" — 3.0/5

> **Daniel** | *14 July 2025* | Building Materials | Recommendation rating: 3.0/10
> 
> **Pros**: Easy-to-Use Interface, Powerful Job Scheduling \& Dispatching, Mobile-First Design, Automation \& Workflows.
> 
> **Cons**: Limited Android App Functionality, Basic Scheduling Features, Dependence on Add‑Ons and Reporting \& Customization are Limited.
> 
> My experience with ServiceM8 has been largely positive, especially for a small service-based business. It’s incredibly user-friendly, with a clean and intuitive interface that made it easy to get started. The mobile app is particularly strong on iOS — it allowed our field staff to quote, schedule, and invoice jobs directly from their phones, which really improved our workflow and customer response times.

The automation features, like reminders and follow-ups, reduced a lot of the manual admin work and helped us look more professional to clients. Online booking, live job tracking, and job histories made our day-to-day operations smoother and more transparent.

However, there were some limitations. The reporting tools are fairly basic, and we had to use a few paid add-ons to unlock features that felt like they should be standard — like recurring jobs and advanced forms. Also, the Android app is very limited, which made it hard for teams using mixed devices.

## Links

- [View on Capterra](https://www.capterra.in/software/1020876/servicemate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238530/ServiceMate/> |
| en-AE | <https://www.capterra.ae/software/1020876/servicemate> |
| en-AU | <https://www.capterra.com.au/software/1020876/servicemate> |
| en-CA | <https://www.capterra.ca/software/1020876/servicemate> |
| en-GB | <https://www.capterra.co.uk/software/1020876/servicemate> |
| en-IE | <https://www.capterra.ie/software/1020876/servicemate> |
| en-IL | <https://www.capterra.co.il/software/1020876/servicemate> |
| en-IN | <https://www.capterra.in/software/1020876/servicemate> |
| en-NZ | <https://www.capterra.co.nz/software/1020876/servicemate> |
| en-SG | <https://www.capterra.com.sg/software/1020876/servicemate> |
| en-ZA | <https://www.capterra.co.za/software/1020876/servicemate> |

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