--- description: Get information about Impero Connect price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Impero Connect Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Impero Connect](/software/1024300/impero-connect) # Impero Connect Canonical: https://www.capterra.in/software/1024300/impero-connect Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/1024300/impero-connect?page=2) > Over 9 million users make 100+ million connections every day using Impero. Connecting people, data and devices where it matter most. > > Verdict: Rated **4.6/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Impero Connect? IT professionals and MSPs - particularly in retail, finance, healthcare, and other large enterprises - looking for a secure, PCI, HIPAA, GDPR compliant way to access devices and support end users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Impero Software - **Founded**: 2002 ## Commercial Context - **Starting Price**: $33.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pricing is determined by number of devices, starting at $33/device/year. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Russian, Spanish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria and 104 more ## Features - Access Controls/Permissions - Chat/Messaging - Collaboration Tools - Diagnostic Tools - File Sharing Software - Real-Time Chat - Remote Access/Control - Reporting/Analytics - Screen Sharing Software - Session Recording - Unattended Access ## Integrations (1 total) - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.in/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Iperius Remote](https://www.capterra.in/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Reliable Product For Our Needs" — 5.0/5 > **Gary** | *30 January 2019* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: We never have any issues with the software working as intended. It is imperative to our customers that we have remote access available when needed. Netop Remote Control software is always reliable and allows us the connectivity we require. > > **Cons**: We have not encountered any Cons with this product at this time. > > I manage a technical support center and we utilize Netop Remote Control software to establish a connection to and interface with remote systems at our customers' locations. Once connected the support center agents will utilize the connection while on the phone with the customer to troubleshoot and resolve their issue. It is very important that we have this connectivity available when we need it and Netop software has never let us down. We have also found the support from Netop to be extremely helpful with any concerns or needs that we may have. ----- ### "Excellent for certain scopes" — 5.0/5 > **Geoffrey** | *19 April 2022* | Computer Hardware | Recommendation rating: 5.0/10 > > **Pros**: It is easy to install and use. It certainly makes work more efficient. > > **Cons**: The IP security is not really there for situations like we have. In a school or small business environment where everyone is a member of the same organization it would be excellent. Where the users are not from the same organization, the ability to secure IP is very important and is not addressed well in the current versions. ----- ### "Netop review" — 3.0/5 > **Verified Reviewer** | *22 October 2020* | Financial Services Software | Recommendation rating: 3.0/10 > > **Pros**: The good thing is Netop allows you to make system changes using a remote connection, proving helpful in a lot of business situations. You can install programs, run scripts etc. > > **Cons**: It works slow a lot of times, the app process can break often and needs the computer to be manually rebooted. Kicks out from the remote connection often when switching users ----- ### "Good product overall" — 4.0/5 > **Shaul** | *19 April 2022* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Very good for Domain environment. Unattended access is pretty much why we bought it, It comes with a lot of extra features > > **Cons**: Sometimes the host client stops working, and we cant access the host until the host will restart his machine. > > Product does what it supposed to, most of the time. Support is great with any issue you'll might have with the product. ----- ### "NetOp remote control - unlocking EPOS automation" — 5.0/5 > **James** | *21 November 2018* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: NetOp remote control is a wonderful tool that has enabled my business to unlock the power of EPOS automation. It's easy to setup and configure and even easier to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible. > > **Cons**: Had a minor issue with licensing and an uplifted version of the software, ultimately this came down to user error and itself lead to a very good experience with customer support. Shout out to those guy for helping out on such a basic problem\!\!\! > > Overal experience has been one that I would describe as excellent. Before we discovered the NetOp tool, we'd been trying and failing to automate our EPOS tills in the test environment. As business look to shift left as much as possible with early automation it was critical we found a solution to this. NetOp has resolved all problems we faced..slow network performance, miss-aligned mouse pointers to name a few. We are now well underway to a fully automated EPOS test environment, something a number of larger named partners were not capable of achieveing. I will sing about NetOp for a long time come\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/1024300/impero-connect?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1024300/impero-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data