--- description: Get information about monday CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.in/software/1024614/monday-crm Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 462 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 462 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM Software - Calendar/Reminder System - Campaign Management Software - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Customizable Templates - Data Import/Export - Document Management Software - Document Storage - Donor Management - Email Management Software - For Financial Institutions - For Sales Teams/Organizations - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding Software - Performance Management - Performance Metrics - Pipeline Management - Prioritization - Project Management Software - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management Software - Third-Party Integrations - Usage Tracking/Analytics ... and 12 more features ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) - [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) - [Sales Content Management Software](https://www.capterra.in/directory/32395/sales-content-management/software) - [Real Estate CRM Software](https://www.capterra.in/directory/30926/real-estate-crm/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18782 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 4. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 5. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3051 reviews) ## Reviews ### "We used this for project management and experience was good" — 5.0/5 > **Anonymous User** | *28 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The Monday CRM has covered almost all the features which are necessary for project management work, we used this for our company in the past to manage the project operations and experience was good > > **Cons**: There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive > > we have used the Monday CRM in my past organization and we used this for project management and operations work, i like the best about it is that monday crm gives you details dashboard report for your whole team and you can do the analysis from that and manage the work easily. overall experience was good ----- ### "Monday CRM feedback from the customers" — 2.0/5 > **Anonymous User** | *2 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: AI email replies and Sale tracking and lead scoring features I Liked and they are doing continuous features addition. > > **Cons**: The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to understand all these feature with any videos you will not get anything > > The customer support is very negligible and they can give more attention to small startup business as well and during the trial period as well they can reach out to us and ask about the feedback but nothing has happend. and you need to learn all the operational work by yourself only by watching videos ----- ### "Efficient contact tracking" — 5.0/5 > **Ava** | *26 October 2024* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines. > > **Cons**: The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams. > > Monday CRM is easy to use and keeps client relationships organized, though the cost can be a hurdle for smaller teams. ----- ### "Enjoying using the new Monday CRM\!" — 5.0/5 > **David** | *30 July 2025* | Renewables & Environment | Recommendation rating: 9.0/10 > > **Pros**: User-friendly, intuitive, and equipped with all essential CRM features: - Clear pipeline view for streamlined deal tracking - Fully customizable stages to fit our workflow - Deal weightings for accurate forecasting - Comprehensive customer, deal, contact, and close date management - Robust attachment capabilities - Detailed record-keeping for enhanced organization > > **Cons**: We're enjoying the software overall, with no major drawbacks so far. I expect the automation features will keep improving over time. > > We've been really pleased with Monday CRM. It's user-friendly and delivers all the essential features we expect from a CRM. Initially, we considered more specialized CRM options, but since we already use Monday across our organization, we gave Monday CRM a try, and it has fully met our needs\! ----- ### "Monday saved the Day\!" — 5.0/5 > **Jenn** | *30 July 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: The ease to set up and the workflow management of the CRM is very user friendly. It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available. > > **Cons**: Limitations with automations as well as being forced to buy capabilities through 3rd party integrations. Although mi day is very well pricing and we absolutely are getting the best value for our money, there are requirements to level up plan subscriptions in order to get all the needed benefits for the platform. Well worth it\! > > Overall, I enjoy monday because of the ease of use, but also the general capabilities for a small business make it an efficient and. Way effective means to quickly set up my organization. Prior to setting up the CRM for our team, they were using spreadsheets and making lists to organize their clients and leads. In less than a week I was able to set up the system and implement a fully automated system for deal management. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data