--- description: Get information about monday CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.in/software/1024614/monday-crm Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 453 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM Software - Calendar/Reminder System - Campaign Management Software - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Customizable Templates - Data Import/Export - Document Management Software - Document Storage - Donor Management - Email Management Software - For Financial Institutions - For Sales Teams/Organizations - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding Software - Performance Management - Performance Metrics - Pipeline Management - Prioritization - Project Management Software - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Social Media Integration - Task Management Software - Third-Party Integrations - Usage Tracking/Analytics ... and 12 more features ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) - [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) - [Sales Content Management Software](https://www.capterra.in/directory/32395/sales-content-management/software) - [Real Estate CRM Software](https://www.capterra.in/directory/30926/real-estate-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3042 reviews) ## Reviews ### "We used this for project management and experience was good" — 5.0/5 > **Anonymous User** | *28 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The Monday CRM has covered almost all the features which are necessary for project management work, we used this for our company in the past to manage the project operations and experience was good > > **Cons**: There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive > > we have used the Monday CRM in my past organization and we used this for project management and operations work, i like the best about it is that monday crm gives you details dashboard report for your whole team and you can do the analysis from that and manage the work easily. overall experience was good ----- ### "Efficient contact tracking" — 5.0/5 > **Ava** | *26 October 2024* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines. > > **Cons**: The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams. > > Monday CRM is easy to use and keeps client relationships organized, though the cost can be a hurdle for smaller teams. ----- ### "Monday CRM feedback from the customers" — 2.0/5 > **Anonymous User** | *2 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: AI email replies and Sale tracking and lead scoring features I Liked and they are doing continuous features addition. > > **Cons**: The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to understand all these feature with any videos you will not get anything > > The customer support is very negligible and they can give more attention to small startup business as well and during the trial period as well they can reach out to us and ask about the feedback but nothing has happend. and you need to learn all the operational work by yourself only by watching videos ----- ### "Intuitive, Flexible, and Great for Team Collaboration" — 5.0/5 > **Tucker** | *29 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and easy to use. Setting up custom boards and workflows took very little time. It’s flexible enough to fit different team needs without feeling overwhelming. Automations are a huge plus. They cut down on repetitive work and keep tasks moving without manual follow-ups. The integration options with tools like Gmail and Google Calendar make daily workflows smoother. > > **Cons**: Reporting is fairly basic unless you upgrade. We had to build workarounds for some of the more detailed insights we needed. Some of the most useful features, like advanced automations and dashboards, are locked behind higher-tier plans. It’s something to keep in mind if you're scaling. > > monday CRM has made a noticeable impact on how we manage leads and track progress. It’s visual, collaborative, and easy to adapt across departments. Communication has improved, and it’s much easier to see what’s happening at a glance. The platform keeps getting better with regular updates. ----- ### "Great Software for Video Production Company" — 5.0/5 > **Yitzy** | *29 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: You have everything in one place. Great value add to our business. The customer support is terrific and the user interface works really well. > > **Cons**: very happy with monday, I dont like the fact that i need to pay seperatelty for CRM and OPerations, would of been great to have both under one plan > > Im very satisfied. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data