--- description: Get information about monday CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [monday CRM](/software/1024614/monday-crm) # monday CRM Canonical: https://www.capterra.in/software/1024614/monday-crm Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) > CRM solution that helps businesses manage contacts, leads, sales pipelines, marketing, forecasting, projects, outreach, and more. > > Verdict: Rated **4.7/5** by 467 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday CRM? Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 467 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - Activity Tracking - Appointment Management - CRM Software - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Tracking - Collaboration Tools - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Customizable Reports - Customizable Templates - Data Import/Export - Document Management Software - Document Storage - Donor Management - Email Management Software - Email Marketing Software - Email Templates - For Financial Institutions - For Sales Teams/Organizations - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Scoring - Lead Segmentation - Meeting Management - Mobile Access - Multi-Channel Communication - Onboarding Software - Performance Management - Performance Metrics - Prioritization - Project Management Software - Quotes/Estimates - Reminders - Reporting & Statistics - Sales Activity Management - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Segmentation - Social Media Integration - Task Management Software - Territory Management - Usage Tracking/Analytics - Workflow Management Software ... and 13 more features ## Integrations (25 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Microsoft Excel - Microsoft Outlook - Miro - OneDrive - PandaDoc ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software) - [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software) - [Sales Performance Management software](https://www.capterra.in/directory/33455/sales-performance-management/software) - [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18812 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Monday CRM feedback from the customers" — 2.0/5 > **Anonymous User** | *2 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: AI email replies and Sale tracking and lead scoring features I Liked and they are doing continuous features addition. > > **Cons**: The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to understand all these feature with any videos you will not get anything > > The customer support is very negligible and they can give more attention to small startup business as well and during the trial period as well they can reach out to us and ask about the feedback but nothing has happend. and you need to learn all the operational work by yourself only by watching videos ----- ### "We used this for project management and experience was good" — 5.0/5 > **Anonymous User** | *28 November 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The Monday CRM has covered almost all the features which are necessary for project management work, we used this for our company in the past to manage the project operations and experience was good > > **Cons**: There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive > > we have used the Monday CRM in my past organization and we used this for project management and operations work, i like the best about it is that monday crm gives you details dashboard report for your whole team and you can do the analysis from that and manage the work easily. overall experience was good ----- ### "Efficient contact tracking" — 5.0/5 > **Ava** | *26 October 2024* | Program Development | Recommendation rating: 9.0/10 > > **Pros**: Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines. > > **Cons**: The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams. > > Monday CRM is easy to use and keeps client relationships organized, though the cost can be a hurdle for smaller teams. ----- ### "A great product to grow with" — 4.0/5 > **Ashley** | *23 April 2026* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: The core monday user interface and clean workspace set ups are always key to why I like the platform so much. Having the Leads, Contacts, and Accounts are great levels to view. > > **Cons**: A few of the preset functionalities have a few gaps. (When mporting leads from another platform, the creation log cannot backlog the original data, making it difficult to move forward using that feature). A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting). > > I am building out a monday CRM account for the first time using the preset workspace, but am running into some key areas that I will need to work on further for it to work for a certain use case. ----- ### "It’s a powerful tool" — 5.0/5 > **Marcelo** | *29 July 2025* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow. I use it every day to manage project timelines, task tracking, and internal coordination, and it also plays a key role in supporting our marketing operations. The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution. > > **Cons**: When multiple team members are working on the same board at the same time, I still notice some minor instability or slowdowns. Since I manage large teams, this happens relatively often and can affect productivity during peak collaboration times. > > It’s a powerful tool that has become essential to my daily operations. I’ll definitely continue using it and recommending it to all my clients. monday CRM brings structure, visibility, and flexibility to our workflow in a way that few other platforms can. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.in/software/1024614/monday-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1024614/monday-crm) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data