--- description: Get information about LogMeIn Resolve price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LogMeIn Resolve Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Cybersecurity Software](/directory/31037/cybersecurity/software) > [LogMeIn Resolve](/software/1026169/goto-resolve) # LogMeIn Resolve Canonical: https://www.capterra.in/software/1026169/goto-resolve Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/1026169/goto-resolve?page=2) > Remote support and access, RMM, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. > > Verdict: Rated **4.4/5** by 213 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LogMeIn Resolve? LogMeIn Resolve is a cloud-based IT support and management software built for SMBs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 213 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: GoTo - **Location**: Orem, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Malaysia, New Zealand, Philippines, Singapore, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Application Management - Assignment Management - Automatic User/Device Recognition - Backup and Recovery - Collaboration Tools - Compliance Management - Configuration Management - Customizable Branding - Dashboard Software - Data Management Software - Deployment Management - Endpoint Management - File Transfer - For MSPs - IT Asset Tracking - IT Reporting - Inventory Management Software - Issue Auditing - Issue Management - Issue Tracking Software - Patch Management Software - Policy Management Software - Prioritization - Problem Management - Real-Time Chat - Real-Time Notifications - Real-time Consumer-facing Chat - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Screen Sharing Software - Security Management - Software Management - Support Ticket Management - Task Management Software - Ticket Management - Troubleshooting - Unattended Access ## Integrations (4 total) - ConnectWise PSA - Microsoft Teams - ServiceNow IT Service Management - Zendesk Sunshine ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Cybersecurity Software](https://www.capterra.in/directory/31037/cybersecurity/software) ## Related Categories - [Cybersecurity Software](https://www.capterra.in/directory/31037/cybersecurity/software) - [Antivirus software](https://www.capterra.in/directory/30228/anti-virus/software) - [Mobile Device Management Software](https://www.capterra.in/directory/30584/mobile-device-management/software) - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) ## Alternatives 1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3396 reviews) 2. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4066 reviews) 3. [Milvus](https://www.capterra.in/software/202528/milvus) — 4.8/5 (292 reviews) 4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1748 reviews) 5. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "An All-in-One App for Swift Technical Support Management" — 5.0/5 > **Nikhil** | *26 December 2024* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: This app has proven to be a valuable addition for our organization's technical support needs. Its user-friendly design ensures that even non-technical staff can navigate it with ease. > > **Cons**: I haven’t found any issues, and it delivers everything as promised. It’s a reliable tool that I can confidently recommend. > > GoTo Resolve's ticketing system is highly effective. It enables us to create tickets, assign them based on specific properties, and track progress effortlessly. Overall, this app streamlines support processes and improves operational efficiency significantly. ----- ### "Good RMM for the price" — 4.0/5 > **Topher** | *10 December 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Quick and easy setup to start receiving help desk tickets and provide remote support. Includes remote scripting, device inventory, and SSO. > > **Cons**: Though it does save money by doing so, many standard RMM features, such as automations based on alerts, are only included as additional upgrades. Asset inventory is being actively developed but still needs some polishing in regards to managing duplicate entries. > > As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option. ----- ### "Logmein Resolve Review" — 3.0/5 > **Tonia** | *6 May 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Logmein Resolve offers Quick remote access to assist customers in real time > > **Cons**: It often resolves to websites outside of the US and is blocked by the system > > Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU. ----- ### "Extremely user friendly" — 4.0/5 > **Raj** | *30 April 2025* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: It's intuitive interface and robust file transfers are impressive making it easy to use even for novices. > > **Cons**: Sometimes there are billing issues by including unforeseen charges. The price could be a bit cheaper. > > It's an excellent cloud based RMM tool making monitoring and remedial actions very fast and simple. ----- ### "Great tech tool for assisting clients and staff" — 5.0/5 > **Josh** | *22 May 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Very convenient tool to assist clients and staff with PC and device issues and critical updates remotely > > **Cons**: Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/1026169/goto-resolve?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/1026169/goto-resolve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data