---
description: Get information about Klutch price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Klutch Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Klutch](/software/1027876/klutch)

# Klutch

Canonical: https://www.capterra.in/software/1027876/klutch

> Cloud-based knowledge base and wiki tool for storing, organizing, and sharing company info via canned responses, branding, and access.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Klutch?

Small to midsize businesses, remote teams, agencies, and startups in customer support, sales, and marketing industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klutch

## Commercial Context

- **Starting Price**: $4.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Namibia

## Features

- Catalog Management
- Collaboration Tools
- Customizable Templates
- Full Text Search
- Knowledge Management Software
- Rich Text Editor
- Self Service Portal
- User Management

## Integrations (5 total)

- Gmail
- Google Chrome
- Microsoft Edge
- Slack
- Zoom Events and Webinars

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)
- [Generative AI Tools](https://www.capterra.in/directory/34155/generative-ai/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (803 reviews)
2. [Guru](https://www.capterra.in/software/145390/guru) — 4.8/5 (640 reviews)
3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5318 reviews)
4. [Confluence](https://www.capterra.in/software/136446/confluence) — 4.5/5 (3720 reviews)
5. [Document360](https://www.capterra.in/software/177031/document360) — 4.7/5 (292 reviews)

## Reviews

### "Great to use" — 5.0/5

> **Richard** | *18 July 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Great ability to sort emails into categories, lots of different options and very easy to customise. Great product.
> 
> **Cons**: No cons\! Sometimes it can be a bit tricky to sign in using Google Chrome with Gmail address, but that's typical of lots of plug-ins.
> 
> Really user friendly, great ability to customise all sorts of different customer responses. Great to use.

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### "Useful tool\!" — 5.0/5

> **Manathan** | *30 May 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, I can copy canned reply to reuse them really fast.
> 
> **Cons**: There is a maximum lenght for the titles

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### "Why I chose to use Klutch" — 5.0/5

> **Matthew** | *17 August 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: With Klutch, I can easily share information and common responses with pictures.
> 
> **Cons**: When creating a common response for my team, I have to open the web.klutch.app portal and insert the picture within that design element. If I am going to create just a text response then I can do that from the browser add-in. There is the option for inserting the pictures from the browser add-in but even though you may see them in your response, they won't appear when you copy the response to paste in a response to a customer. Very annoying.
> 
> Klutch has allowed my support center to get on the same sheet of music. It is just that inserting the picture issue previously mentioned that is aggravating. However, it would be awesome if Klutch not only resolved this issue but incorporated a field entry solution tool for common responses.

## Links

- [View on Capterra](https://www.capterra.in/software/1027876/klutch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249501/Klutch/> |
| en-AE | <https://www.capterra.ae/software/1027876/klutch> |
| en-AU | <https://www.capterra.com.au/software/1027876/klutch> |
| en-CA | <https://www.capterra.ca/software/1027876/klutch> |
| en-GB | <https://www.capterra.co.uk/software/1027876/klutch> |
| en-IE | <https://www.capterra.ie/software/1027876/klutch> |
| en-IL | <https://www.capterra.co.il/software/1027876/klutch> |
| en-IN | <https://www.capterra.in/software/1027876/klutch> |
| en-NZ | <https://www.capterra.co.nz/software/1027876/klutch> |
| en-SG | <https://www.capterra.com.sg/software/1027876/klutch> |
| en-ZA | <https://www.capterra.co.za/software/1027876/klutch> |

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