Cority

I have been using Cority for about a year and a half and have been our site administrator 1 year

Pros:

The adaptability and ability to customize layouts and information to what is relevant to us is excellent. The fact that it gets updated every 4 months means when we do find improvements we would like, they are quite often already in the works. The customer support has been excellent and the staff is always wonderful to deal with.

Cons:

Some of the limitations prevent it from being exactly what we need, however that is to be expected with any commercial software. The Cority team is quite helpful at finding us work arounds for the pieces that we cannot change.

Cority Safety essentials (HSE incident and Audits)

Comments: Till now reliable and it does what it should do.

Pros:

Easy interface with a lot of flexibility

Cons:

Reporting module could be improved by being more default as for example Power BI

KR - Review

Comments: staff are lovely and helpful and will try and create a work around if cannot be changed on the system
Community team are very responsive and this has been really positive experience since moved onto community

Pros:

Query builder / dashboards, able to have a lot more control on reporting Community is extremely helpful More online functionality Control over fields and layouts to record the data we want to capture SEGs System is essential a blank canvas we can adapt for our needs.

Cons:

not specifically designed for OH yet, awaiting for enhancements that benefit OH services When migrated, was not warned on what would be different and what it would impact (such as org tree - NHS clients more than likely always need multi level tree) The diary - cannot see different diary vertical side by side. Cannot group resources Diary is good or searching for appts that are scheduled, but difficult to use for scheduling without using the availability finder, which is not working Employee registrations linked with MyCority account, meaning email field should always be work email for managers. Would be good to have functional secondary/personal email to reduce admin task of adding a contact, and eliminate the risk of accidently changing the email field to personal email and then a manager receiving notifications to their personal email address

Great Product / Great Support

Pros:

Very configurable and stable platform. Customer support is awesome.

Cons:

Experience lag when uploading to server at random times.

MEDGATE CORITY SUPERUSER

Comments: COLLABORATION WITH IH AND SAFETY MODULES

Pros:

THE SOFTWARE HAS BEEN ENHANCED OVER THE YEARS SO IT TAKES LESS TIME TO PERFORM DAY TO DAY FUNCTIONS.

Cons:

THE START UP COST AND TIME .WE HAD TO UTILIZE A FULL TIME IT PERSONNEL.