---
description: Get information about ControlHippo price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: ControlHippo Price, Features, Reviews & Ratings - Capterra India
---

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# ControlHippo

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> Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents.
> 
> Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ControlHippo?

Sales \& Support
BPO
Furniture
IT Industry
Education
Healthcare
Hospitality
Automotive
Real Estate
Staffing \& Recruiting
Travel \& Tourism
Industrial Machinery
Edtech
Financial Service
Telecommunication

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CallHippo
- **Location**: WALNUT, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Choose from flexible and affordable pricing plans from ControlHippo to take control of your online presence. Sign up today\!
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 9 more

## Features

- Activity Dashboard
- Alerts/Escalation
- CRM Software
- Chat/Messaging
- Customer Database
- Customer History
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Integrations (7 total)

- Google Sheets
- HubSpot CRM
- Pipedrive
- Shopify
- Slack
- WooCommerce
- monday.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Tidio](https://www.capterra.in/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Perfect choice for Customer Communication" — 5.0/5

> **Harsh** | *19 January 2024* | Insurance Software | Recommendation rating: 9.0/10
> 
> **Pros**: ControlHippo stands out for its incredible integration options, a feature I truly appreciate. The software's versatility in seamlessly integrating with various applications enhances its utility, making it an indispensable tool for optimizing my workflow. This capability allows me to effortlessly connect and navigate between different software, streamlining my tasks and contributing to a more efficient and cohesive computing experience.
> 
> **Cons**: While there's not much to dislike about ControlHippo, it could benefit from enhanced features, particularly in the analytics department. A more detailed analytics capability would be valuable for users seeking deeper insights into their usage patterns and system performance. Despite this, the software's overall performance remains commendable, with room for potential growth in providing more comprehensive analytical tools.

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### "ControlHippo Solution" — 5.0/5

> **Sudhanshu** | *24 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The app is good and very user-friendly. It allows us to easily manage multiple WhatsApp accounts in one centralized platform, streamlining the process without any hassle. Customer service is responsive and helpful.
> 
> **Cons**: Occasionally, the number get disconnect from the account randomly, requiring us to reconnect it.

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### "Customer Support Responsiveness" — 3.0/5

> **Satish** | *13 June 2025* | Accounting Software | Recommendation rating: 1.0/10
> 
> **Pros**: Omnichannel Messaging: ControlHippo consolidates communications from platforms like WhatsApp, Telegram, Instagram, and email into a unified inbox, enabling teams to manage customer interactions from a single interface.
> 
> **Cons**: Several users have reported delays in customer support response times. For instance, a marketing manager noted that while the platform is user-friendly, "customer support response time can be improved

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### "ContolHippo" — 5.0/5

> **Ronald** | *8 August 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It is quick and effective , really amazing to chat
> 
> **Cons**: Nothing as such, never faced any issues yet
> 
> It is great to connect to the leads quickly

-----

### "Streamlined Project Management with ControlHippo" — 5.0/5

> **Abhishek** | *7 February 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: ControlHippo offers a comprehensive suite of project management tools that are incredibly easy to use. I particularly appreciate its intuitive interface, which allows me to quickly organize tasks, track progress, and collaborate with my team members. The customizable features and templates make it easy to adapt ControlHippo to our specific workflow requirements. Additionally, the customer support team is responsive and helpful whenever I have questions or need assistance.
> 
> **Cons**: Occasional lags in page loading and delays in customer support response times have been minor issues.
> 
> Overall, my experience with ControlHippo has been positive. It has significantly improved our team's efficiency and collaboration, allowing us to stay organized and on track with our projects. While there are some areas for improvement, such as performance optimization and customer support responsiveness, the benefits outweigh the drawbacks.

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## Links

- [View on Capterra](https://www.capterra.in/software/1029621/controlhippo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251408/ControlHippo/> |
| en-AE | <https://www.capterra.ae/software/1029621/controlhippo> |
| en-AU | <https://www.capterra.com.au/software/1029621/controlhippo> |
| en-CA | <https://www.capterra.ca/software/1029621/controlhippo> |
| en-GB | <https://www.capterra.co.uk/software/1029621/controlhippo> |
| en-IE | <https://www.capterra.ie/software/1029621/controlhippo> |
| en-IL | <https://www.capterra.co.il/software/1029621/controlhippo> |
| en-IN | <https://www.capterra.in/software/1029621/controlhippo> |
| en-NZ | <https://www.capterra.co.nz/software/1029621/controlhippo> |
| en-SG | <https://www.capterra.com.sg/software/1029621/controlhippo> |
| en-ZA | <https://www.capterra.co.za/software/1029621/controlhippo> |

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