---
description: Get information about Supportmate price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Supportmate Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [Supportmate](/software/1030173/supportmate)

# Supportmate

Canonical: https://www.capterra.in/software/1030173/supportmate

> Supportmate is an Employee scheduling platform that helps NDIS service providers manage staff timesheets, appointments, and Invoices.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Supportmate?

NDIS, Healthcare, Disability Care, In-home care, Aged Care

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Supportmate

## Commercial Context

- **Starting Price**: A$7.50
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Automated Scheduling
- Availability Management
- Calendar Management
- Client Management
- Compliance Management
- Employee Database
- Employee Management
- Mobile Access
- Overtime Calculation
- Payroll Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Self Service Portal
- Shift Scheduling
- Shift Swapping
- Third-Party Integrations
- Vacation/Leave Tracking

## Integrations (3 total)

- HR Pay Solutions
- MYOB Business
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Employee Scheduling Software](https://www.capterra.in/directory/30756/employee-scheduling/software)

## Related Categories

- [Employee Scheduling Software](https://www.capterra.in/directory/30756/employee-scheduling/software)
- [Home Health Care Software](https://www.capterra.in/directory/10036/home-health-care/software)
- [Scheduling Software](https://www.capterra.in/directory/30087/scheduling/software)
- [Home Care Software](https://www.capterra.in/directory/30812/home-care/software)
- [Patient Case Management Software](https://www.capterra.in/directory/30590/patient-case-management/software)

## Alternatives

1. [Google Calendar](https://www.capterra.in/software/213340/google-calendar) — 4.8/5 (4021 reviews)
2. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews)
3. [Calendly](https://www.capterra.in/software/148036/calendly) — 4.7/5 (4084 reviews)
4. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17483 reviews)
5. [ShiftWizard](https://www.capterra.in/software/178376/shiftwizard) — 4.4/5 (723 reviews)

## Reviews

### "Frustrating" — 2.0/5

> **Stephen** | *4 May 2025* | Accounting Software | Recommendation rating: 3.0/10
> 
> **Pros**: Apparently Australian developed, which is encouraging
> 
> **Cons**: Unable to link Supportmate calendar to main calendar apps.  This is a basic and critical functionality that competing apps can do.
> 
> Frustrating.  Time wasting to have to copy/paste calendar entries.  Updates are missed unless the Supportmate app is constantly referred to.

-----

### "Excellent Rostering and Employee management software" — 5.0/5

> **Kurian** | *30 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: There are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack.
> 
> **Cons**: few additional reports that we have communicated to the team already.
> 
> Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable.

-----

### "Supportmate effective care management system look nowhere else." — 5.0/5

> **Zeinab** | *7 June 2022* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the simple, effective and efficient layout that supportmate provides.
> 
> **Cons**: I would suggest a timetable option for the support coordination.
> 
> My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly.

-----

### "Supportmate" — 5.0/5

> **Joanne** | *26 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface.
> 
> **Cons**: Few new functions which we have informed the team and they are happy to add them for us.

-----

### "Great Support software backed by a great team" — 5.0/5

> **Jared** | *30 May 2022* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and adaptability to the industry is second to none.
> 
> **Cons**: There are new features being developed every day (as with most softwares) and we just wish they were all here now\!
> 
> Great from start to finish. Their team are great at helping us implement the software and ease of use is fantastic.

## Links

- [View on Capterra](https://www.capterra.in/software/1030173/supportmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252106/Supportmate/> |
| en-AE | <https://www.capterra.ae/software/1030173/supportmate> |
| en-AU | <https://www.capterra.com.au/software/1030173/supportmate> |
| en-CA | <https://www.capterra.ca/software/1030173/supportmate> |
| en-GB | <https://www.capterra.co.uk/software/1030173/supportmate> |
| en-IE | <https://www.capterra.ie/software/1030173/supportmate> |
| en-IL | <https://www.capterra.co.il/software/1030173/supportmate> |
| en-IN | <https://www.capterra.in/software/1030173/supportmate> |
| en-NZ | <https://www.capterra.co.nz/software/1030173/supportmate> |
| en-SG | <https://www.capterra.com.sg/software/1030173/supportmate> |
| en-ZA | <https://www.capterra.co.za/software/1030173/supportmate> |

-----

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