---
description: Get information about IrisAgent price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IrisAgent Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [IrisAgent](/software/1030936/irisagent)

# IrisAgent

Canonical: https://www.capterra.in/software/1030936/irisagent

> IrisAgent is a leader in customer support automation with AI-powered resolutions and tagging that can help you boost agent productivity
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses IrisAgent?

SaaS, Retail, Consumer

## About the vendor

- **Company**: Iris Agent

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, Hindi, Indonesian, Spanish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Alerts/Escalation
- Knowledge Base Management
- Prioritization
- Queue Management
- Reporting/Analytics
- Self Service Portal
- Workflow Management Software

## Integrations (3 total)

- Freshdesk
- Intercom
- Salesforce Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Tidio](https://www.capterra.in/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Intercom](https://www.capterra.in/software/134347/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1030936/irisagent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253042/IrisAgent/> |
| en-AE | <https://www.capterra.ae/software/1030936/irisagent> |
| en-AU | <https://www.capterra.com.au/software/1030936/irisagent> |
| en-CA | <https://www.capterra.ca/software/1030936/irisagent> |
| en-GB | <https://www.capterra.co.uk/software/1030936/irisagent> |
| en-IE | <https://www.capterra.ie/software/1030936/irisagent> |
| en-IL | <https://www.capterra.co.il/software/1030936/irisagent> |
| en-IN | <https://www.capterra.in/software/1030936/irisagent> |
| en-NZ | <https://www.capterra.co.nz/software/1030936/irisagent> |
| en-SG | <https://www.capterra.com.sg/software/1030936/irisagent> |
| en-ZA | <https://www.capterra.co.za/software/1030936/irisagent> |

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