---
description: Get information about UNIVERGE BLUE CONNECT price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UNIVERGE BLUE CONNECT Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [UNIVERGE BLUE CONNECT](/software/1031314/univerge-blue-connect)

# UNIVERGE BLUE CONNECT

Canonical: https://www.capterra.in/software/1031314/univerge-blue-connect

> Unified communication system that helps entrepreneurs improve existing workstyle reforms and optimize operational output using automated enterprise-grade solutions.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses UNIVERGE BLUE CONNECT?

UNIVERGE BLUE CONNECT serves contact centers and customer service departments in various market segments, including IT and retail.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: NEC

## Commercial Context

- **Starting Price**: $28.00
- **Pricing model**: Per User
- **Pricing Details**: Available for $28/month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, German, Italian, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- Multi-Channel Communication
- Multi-User Collaboration

## Integrations (4 total)

- Artologik HelpDesk
- Microsoft Teams
- Oracle Service
- SugarCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)

## Alternatives

1. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24110 reviews)
2. [Wildix](https://www.capterra.in/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11026 reviews)
4. [Flock](https://www.capterra.in/software/151072/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14585 reviews)

## Reviews

### "Useful Communication Platform With a Learning Curve" — 3.0/5

> **Reneisha** | *10 May 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Univerge Blue Connect offered flexibility by allowing staff to access calls, messages, and voicemails across multiple devices, including desktop and mobile platforms. It was helpful for maintaining communication within a busy medical office environment, especially when working between different workstations or remotely. The platform also provided useful collaboration and messaging features that supported day-to-day office communication when configured properly.
> 
> **Cons**: The biggest challenges involved the initial setup and ongoing phone routing management. We experienced occasional issues with voicemail routing, call forwarding, and outdated provider routing paths remaining active longer than expected. Some features also required additional troubleshooting and administrative adjustments to optimize workflow efficiency, particularly during transitions and office-wide communication updates.
> 
> Overall, the platform offers useful communication tools for medical office workflows, especially when staff need flexibility between desk phones and mobile/desktop access. However, the transition process and phone routing setup required troubleshooting and ongoing adjustments to optimize communication efficiency for our office.

## Links

- [View on Capterra](https://www.capterra.in/software/1031314/univerge-blue-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253518/UNIVERGE-BLUE-CONNECT/> |
| en-AE | <https://www.capterra.ae/software/1031314/univerge-blue-connect> |
| en-AU | <https://www.capterra.com.au/software/1031314/univerge-blue-connect> |
| en-CA | <https://www.capterra.ca/software/1031314/univerge-blue-connect> |
| en-GB | <https://www.capterra.co.uk/software/1031314/univerge-blue-connect> |
| en-IE | <https://www.capterra.ie/software/1031314/univerge-blue-connect> |
| en-IL | <https://www.capterra.co.il/software/1031314/univerge-blue-connect> |
| en-IN | <https://www.capterra.in/software/1031314/univerge-blue-connect> |
| en-NZ | <https://www.capterra.co.nz/software/1031314/univerge-blue-connect> |
| en-SG | <https://www.capterra.com.sg/software/1031314/univerge-blue-connect> |
| en-ZA | <https://www.capterra.co.za/software/1031314/univerge-blue-connect> |
| ja | <https://www.capterra.jp/software/1031314/univerge-blue-connect> |

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