---
description: Get information about Discoveriez price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Discoveriez Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Discoveriez](/software/1031928/discoveriez)

# Discoveriez

Canonical: https://www.capterra.in/software/1031928/discoveriez

> AI and RPA tool for VoC management used by Japanese companies for flagging the high-risk phrases in customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Discoveriez?

Voice-of-Customer (VoC) analysis tool for customer-facing Japanese companies in any industry sector

## About the vendor

- **Company**: G-NEXT

## Commercial Context

- **Pricing Details**: Prices vary according to the plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- Access Controls/Permissions
- Activity Dashboard
- Approval Process Control
- CRM Software
- Call Logging
- Collaboration Tools
- Compliance Tracking
- Contact Management Software
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Drag & Drop
- Email Management Software
- Feedback Management
- Lead Management Software
- Mobile Access
- Multi-Channel Data Collection
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Task Management Software
- Workflow Configuration
- Workflow Management Software

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)
- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)
- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Salesforce Service Cloud](https://www.capterra.in/software/136189/salesforce) — 4.5/5 (820 reviews)
4. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (286 reviews)
5. [Missive](https://www.capterra.in/software/152884/missive) — 4.9/5 (147 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1031928/discoveriez)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1031928/discoveriez> |
| de-AT | <https://www.capterra.at/software/1031928/discoveriez> |
| de-CH | <https://www.capterra.ch/software/1031928/discoveriez> |
| en | <https://www.capterra.com/p/254339/Discoveriez/> |
| en-AE | <https://www.capterra.ae/software/1031928/discoveriez> |
| en-AU | <https://www.capterra.com.au/software/1031928/discoveriez> |
| en-CA | <https://www.capterra.ca/software/1031928/discoveriez> |
| en-GB | <https://www.capterra.co.uk/software/1031928/discoveriez> |
| en-IE | <https://www.capterra.ie/software/1031928/discoveriez> |
| en-IL | <https://www.capterra.co.il/software/1031928/discoveriez> |
| en-IN | <https://www.capterra.in/software/1031928/discoveriez> |
| en-NZ | <https://www.capterra.co.nz/software/1031928/discoveriez> |
| en-SG | <https://www.capterra.com.sg/software/1031928/discoveriez> |
| en-ZA | <https://www.capterra.co.za/software/1031928/discoveriez> |
| ja | <https://www.capterra.jp/software/1031928/discoveriez> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Discoveriez","description":"Discoveriez is a Voice of Customer (VoC) analysis tool for companies across Japan with customer-facing operations. This AI-powered tool aggregates customer contacts from a variety of touchpoints and channels, including phone, email, and chat. Available only in Japanese, this DX (digital transformation) tool centralizes customer support management information by bringing feedback, queries, ratings, reviews, complaints, and other data sets together. It also flags opportunities for improvement, such as the product's contents, size, or design. It comes with an alert for high-risk words that are sent to the administrators and other stakeholders. Discoveriez supports single sign-on, hides personal information, and features a customizable dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5bac6c27-946c-46c6-9d0b-4ec9f712232d.png","url":"https://www.capterra.in/software/1031928/discoveriez","@id":"https://www.capterra.in/software/1031928/discoveriez#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1031928/discoveriez#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Discoveriez?","@type":"Question","acceptedAnswer":{"text":"Discoveriez is a Voice of Customer (VoC) analysis tool for companies across Japan with customer-facing operations. This AI-powered tool aggregates customer contacts from a variety of touchpoints and channels, including phone, email, and chat. Available only in Japanese, this DX (digital transformation) tool centralizes customer support management information by bringing feedback, queries, ratings, reviews, complaints, and other data sets together. It also flags opportunities for improvement, such as the product's contents, size, or design. It comes with an alert for high-risk words that are sent to the administrators and other stakeholders. Discoveriez supports single sign-on, hides personal information, and features a customizable dashboard.","@type":"Answer"}},{"name":"Who Uses Discoveriez?","@type":"Question","acceptedAnswer":{"text":"Voice-of-Customer (VoC) analysis tool for customer-facing Japanese companies in any industry sector","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1031928/discoveriez#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Discoveriez","position":3,"item":"/software/1031928/discoveriez","@type":"ListItem"}]}]}
</script>