---
description: Get information about UNIVOICE price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UNIVOICE Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [UNIVOICE](/software/1032152/univoice)

# UNIVOICE

Canonical: https://www.capterra.in/software/1032152/univoice

> Communication management software in the Japanese language connecting offices in different locations via live calls.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Customer Support Software**.

-----

## Overview

### Who Uses UNIVOICE?

UNIVOICE is a collaboration tool for call centers based in Japan and entities in all industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tramsystem

## Commercial Context

- **Starting Price**: JP¥1,200
- **Pricing model**:  (Free Trial)
- **Pricing Details**: You can use it from 1,200 yen per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- Automatic Call Distribution
- Call Monitoring Software
- IVR

## Support Options

- Email/Help Desk
- Chat

## Category

- [Cloud PBX Software](https://www.capterra.in/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews)
2. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [HoduPBX](https://www.capterra.in/software/208449/hodupbx) — 5.0/5 (21 reviews)
4. [Zoom Phone](https://www.capterra.in/software/208535/zoom-phone) — 4.5/5 (243 reviews)
5. [GoTo Connect](https://www.capterra.in/software/163604/goto-connect) — 4.5/5 (668 reviews)

## Reviews

### "Software solido e completo" — 4.0/5

> **Giovanni** | *25 August 2023* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Gestione delle chiamate in entrata e in uscita e routing automatico delle chiamate e delle codeGestione delle campagne di marketing segmentando i clienti e l'analisi dei risultati
> 
> **Cons**: Il costo in base al numero di chiamate in entrata e uscitaPer ottenere il risultato desiderato è necessario un'ottima personalizzazione che a volte non è affatto banale
> 
> Testato per le campagne di marketing, buona soluzione ma non adatta alle nostre esigenze

## Links

- [View on Capterra](https://www.capterra.in/software/1032152/univoice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254563/UNIVOICE/> |
| en-AE | <https://www.capterra.ae/software/1032152/univoice> |
| en-AU | <https://www.capterra.com.au/software/1032152/univoice> |
| en-CA | <https://www.capterra.ca/software/1032152/univoice> |
| en-GB | <https://www.capterra.co.uk/software/1032152/univoice> |
| en-IE | <https://www.capterra.ie/software/1032152/univoice> |
| en-IL | <https://www.capterra.co.il/software/1032152/univoice> |
| en-IN | <https://www.capterra.in/software/1032152/univoice> |
| en-NZ | <https://www.capterra.co.nz/software/1032152/univoice> |
| en-SG | <https://www.capterra.com.sg/software/1032152/univoice> |
| en-ZA | <https://www.capterra.co.za/software/1032152/univoice> |
| ja | <https://www.capterra.jp/software/1032152/univoice> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"UNIVOICE","description":"UNIVOICE supports remote working and provides Japanese firms with TSL-encrypted communication channels using server certificates. It accommodates Scalable Link Interfaces (SLI), such as fax and single telephone, and enterprises can use existing numbers or register new ones to support overseas lines. It has a smartphone app that enables individuals to make and receive calls on Wi-Fi/4G. The software can also record all calls automatically, letting users check the recordings anytime and from any location. The IVR function allows operators to specify automatic voice settings for incoming calls. They can also utilize the conventional PBX tools, like park hold, transfer, and proxy response in their default state.","url":"https://www.capterra.in/software/1032152/univoice","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1032152/univoice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"offers":{"price":"1200","@type":"Offer","priceCurrency":"JPY"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1032152/univoice#faqs","mainEntity":[{"name":"What Is UNIVOICE?","@type":"Question","acceptedAnswer":{"text":"UNIVOICE supports remote working and provides Japanese firms with TSL-encrypted communication channels using server certificates. It accommodates Scalable Link Interfaces (SLI), such as fax and single telephone, and enterprises can use existing numbers or register new ones to support overseas lines. It has a smartphone app that enables individuals to make and receive calls on Wi-Fi/4G. The software can also record all calls automatically, letting users check the recordings anytime and from any location. The IVR function allows operators to specify automatic voice settings for incoming calls. They can also utilize the conventional PBX tools, like park hold, transfer, and proxy response in their default state.","@type":"Answer"}},{"name":"Who Uses UNIVOICE?","@type":"Question","acceptedAnswer":{"text":"UNIVOICE is a collaboration tool for call centers based in Japan and entities in all industries.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/31102/cloud-pbx/software","@type":"ListItem"},{"name":"UNIVOICE","position":3,"item":"/software/1032152/univoice","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1032152/univoice#breadcrumblist"}]}
</script>
