---
description: Get information about Square Messages price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Square Messages Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Square Messages](/software/1037994/square-messages)

# Square Messages

Canonical: https://www.capterra.in/software/1037994/square-messages

> Square Messages puts customer communication in one place, so you can stay on top of messages, schedules, and receipts all in one app.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: $10.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Square Messages is currently free for existing Square customers. It’s a communication platform that integrates with your other Square subscriptions so that everything you use to run your business stays in one place.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Autoresponders
- Chat/Messaging
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (4 total)

- Square Online
- Square Payments
- Square Point of Sale
- Square for Restaurants

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.in/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "square chat" — 4.0/5

> **Savannah** | *21 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about square messages was Customer support and chat was able to help customers better.
> 
> **Cons**: What I didn’t like about messages and email is sometimes they wouldn’t even pop up and I wouldn’t see them in time.

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### "Square Peg in a Round Hole: Square Messages" — 3.0/5

> **Verified Reviewer** | *18 March 2026* | Entertainment | Recommendation rating: 6.0/10
> 
> **Pros**: I liked its integration into the Square family and its reputation as a Square brand, as well as it's chat and messaging features.
> 
> **Cons**: I didn't like its relative lack of quality customer service, it's necessity as an app, and its digression from primarily a payment platform.
> 
> Overall the experience has been OK, though rarely used due to other superior methods of communication, and the lingering notion that Square has stretched itself too thin.

## Links

- [View on Capterra](https://www.capterra.in/software/1037994/square-messages)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/276671/Square-Messages/> |
| en-AE | <https://www.capterra.ae/software/1037994/square-messages> |
| en-AU | <https://www.capterra.com.au/software/1037994/square-messages> |
| en-CA | <https://www.capterra.ca/software/1037994/square-messages> |
| en-GB | <https://www.capterra.co.uk/software/1037994/square-messages> |
| en-IE | <https://www.capterra.ie/software/1037994/square-messages> |
| en-IL | <https://www.capterra.co.il/software/1037994/square-messages> |
| en-IN | <https://www.capterra.in/software/1037994/square-messages> |
| en-NZ | <https://www.capterra.co.nz/software/1037994/square-messages> |
| en-SG | <https://www.capterra.com.sg/software/1037994/square-messages> |
| en-ZA | <https://www.capterra.co.za/software/1037994/square-messages> |

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