---
description: Get information about Bonder price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonder Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Bonder](/software/1038585/bonder)

# Bonder

Canonical: https://www.capterra.in/software/1038585/bonder

> Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bonder?

Bonder helps manufacturers and service providers increase productivity and customer satisfaction - all at a fair price and without hidden costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vertical Codes
- **Founded**: 2018

## Commercial Context

- **Starting Price**: €5,900.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact us for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Account Management Software
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- CRM Software
- Chatbot software
- Collaboration Tools
- Communication Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer Engagement Software
- Customer Experience Management
- Customer History
- Customer Support Software
- Customizable Templates
- Email Management Software
- Engagement Tracking
- Feedback Management
- IT Asset Management Software
- Inbox Management
- Knowledge Base Management
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Onboarding Software
- Prioritization
- Problem Management
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Technician Management
- Third-Party Integrations
- Usage Tracking/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)
- [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)
- [Maintenance Management Software](https://www.capterra.in/directory/30058/maintenance-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (848 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Selfservice Tool das viele Zeit im Support" — 5.0/5

> **Peter** | *31 October 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Die Möglichkeit dass sich User selbst Informationen zu den Produkten einfach holen können.
> 
> **Cons**: Nein, mir gefällt Bonder mit den Funktionen die enthalten sind.
> 
> Gut, durchdachte intuitive Software - welche einen Nische im Softwarebereich abdeckt.

-----

### "Digitale Maschinenverwaltung erleichtert die Arbeit im Büro und im Feld." — 5.0/5

> **Florian** | *19 February 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Am besten gefällt mir, dass man den gesamten Lebenszyklus einer Maschine sehen kann. Von Wartungen, über Supportfällen bis hin zu Selbsthilfen der Endkunden. Ebenfalls erleichtert es die Arbeit im Service erheblich, wenn die Kunden Ihre Störungen mit Checklisten alleine beheben können.
> 
> **Cons**: Die Benutzerverwaltung ist noch schwierig im Feld zu handhaben.

-----

### "Bonder ServicePlatform" — 5.0/5

> **Peter** | *31 January 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Integration in unseren Workflow. Anbindung an unsere Datenbank. Interaktion mit den Kunden.
> 
> **Cons**: Flexibilität der Listviews. Je nach Nutzer wäre es oft hilfreich wenn Listviews dynamisch wären, sprich das man die Spalten und Filter selber bestimmen kann.
> 
> Eine tolle Plattform die sich sehr schnell weiterentwickelt. Ein Team das neue Anforderungen rasch und professionell implementiert.

## Links

- [View on Capterra](https://www.capterra.in/software/1038585/bonder)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1038585/bonder> |
| de-AT | <https://www.capterra.at/software/1038585/bonder> |
| de-CH | <https://www.capterra.ch/software/1038585/bonder> |
| en | <https://www.capterra.com/p/10001564/Bonder/> |
| en-AE | <https://www.capterra.ae/software/1038585/bonder> |
| en-AU | <https://www.capterra.com.au/software/1038585/bonder> |
| en-CA | <https://www.capterra.ca/software/1038585/bonder> |
| en-GB | <https://www.capterra.co.uk/software/1038585/bonder> |
| en-IE | <https://www.capterra.ie/software/1038585/bonder> |
| en-IL | <https://www.capterra.co.il/software/1038585/bonder> |
| en-IN | <https://www.capterra.in/software/1038585/bonder> |
| en-NZ | <https://www.capterra.co.nz/software/1038585/bonder> |
| en-SG | <https://www.capterra.com.sg/software/1038585/bonder> |
| en-ZA | <https://www.capterra.co.za/software/1038585/bonder> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Bonder","description":"Bonder is a web-based after-sales/customer support solution that helps customers, partners and employees.\n\nWith the unique on-site support concept, employees are relieved and customers quickly and easily receive all the information they need.\n\nEffectively organize your service processes with checklists, support case management, life records and intelligent assistence. \n\nWith extensive self-service features, integrated e-commerce and mobile access, you turn your customer service into your USP.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e104c929-e7ff-4f50-a686-8de056d314d0.png","url":"https://www.capterra.in/software/1038585/bonder","@id":"https://www.capterra.in/software/1038585/bonder#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"5900","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1038585/bonder#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Bonder?","@type":"Question","acceptedAnswer":{"text":"Bonder is a web-based after-sales/customer support solution that helps customers, partners and employees.With the unique on-site support concept, employees are relieved and customers quickly and easily receive all the information they need.Effectively organize your service processes with checklists, support case management, life records and intelligent assistence. With extensive self-service features, integrated e-commerce and mobile access, you turn your customer service into your USP.","@type":"Answer"}},{"name":"Who Uses Bonder?","@type":"Question","acceptedAnswer":{"text":"Bonder helps manufacturers and service providers increase productivity and customer satisfaction - all at a fair price and without hidden costs.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1038585/bonder#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Bonder","position":3,"item":"/software/1038585/bonder","@type":"ListItem"}]}]}
</script>