---
description: Get information about Sociocs price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Sociocs Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Sociocs](/software/1039396/sociocs)

# Sociocs

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> Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing.
> 
> Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 118 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tracious Technology Private Limited

## Commercial Context

- **Starting Price**: $20.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalization Software
- Template Management
- Third-Party Integrations

## Integrations (6 total)

- Buffer
- Curve Dental
- PrognoCIS
- Webflow
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.in/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Adit](https://www.capterra.in/software/208534/adit) — 4.7/5 (264 reviews)

## Reviews

### "Powerful Social Media Management Solution" — 5.0/5

> **Anshu** | *26 July 2024* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: From scheduling of posts, good customer support to detailed analytics it handles everything we need for social media management.
> 
> **Cons**: In our 6 months of experience, only once it takes more response time than expected.

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### "Sociocs helps to understand social media relations and values for businesses" — 5.0/5

> **Umesh** | *14 July 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Sociocs is a platform that builds a interface for businesse so that it becomes easy for their customers to reach out with them and provide them best services possible. It is also better then all other social media management software because of its data analytics and good pricing.
> 
> **Cons**: The 1st challenge that I faced after using this platform is that It didn't supported some of the social platforms which reduced our market reach and also it will take lot of time to master all the features and tools available in the software and also one time I didn't got any response from the customer care side after mailing so many times
> 
> Sociocs enhances collaboration  and promotes team work. It also helps in managing all the available social media accounts in one central panel with a single dashboard and get updated about them. Sociocs has definitely brought automation in our business and saves us a lot of time.

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### "Sociocs provides automation for social media management" — 4.0/5

> **Pratush** | *16 June 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like using Sociocs on a regular basis because it offers a comprehensive suite of tools that help users like us manage our social media campaigns and customer interactions through a single mobile application in the best efficient and user-friendly way possible. Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for enhancing our social media presence in the market.
> 
> **Cons**: The main challenge that we face while using this platform in the long term is that it primarily focuses on basic social media management and not on advanced analytics and automation services that are needed for more sophisticated internet campaigns. Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform.
> 
> My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small businesses, but it becomes really challenging if you want to scale its usage with large teams and advanced marketing strategies that require more robust analytical and automation tools which it doesn't have.

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### "Business Communication Manager" — 5.0/5

> **Abhinav** | *18 July 2024* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: For company social media management I always prefer Sociocs. Generating what's app chat link is simple and easy using it. Its android app also works smooth with its brilliant UI.
> 
> **Cons**: Everything works fine nothing to mention in the cons section.

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### "Best Customer Communication Tool" — 5.0/5

> **Rakesh** | *26 July 2024* | Graphic Design Software | Recommendation rating: 9.0/10
> 
> **Pros**: We are managing customer communication with the help of Sociocs. It is value for money as compared to the other available tools in the market.
> 
> **Cons**: In my experience, I dont face any issue.

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## Links

- [View on Capterra](https://www.capterra.in/software/1039396/sociocs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10002235/Sociocs/> |
| en-AE | <https://www.capterra.ae/software/1039396/sociocs> |
| en-AU | <https://www.capterra.com.au/software/1039396/sociocs> |
| en-CA | <https://www.capterra.ca/software/1039396/sociocs> |
| en-GB | <https://www.capterra.co.uk/software/1039396/sociocs> |
| en-IE | <https://www.capterra.ie/software/1039396/sociocs> |
| en-IL | <https://www.capterra.co.il/software/1039396/sociocs> |
| en-IN | <https://www.capterra.in/software/1039396/sociocs> |
| en-NZ | <https://www.capterra.co.nz/software/1039396/sociocs> |
| en-SG | <https://www.capterra.com.sg/software/1039396/sociocs> |
| en-ZA | <https://www.capterra.co.za/software/1039396/sociocs> |

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