---
description: Get information about Verint Workforce Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Verint Workforce Management Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Verint Workforce Management](/software/104171/verint-workforce-management)

# Verint Workforce Management

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> Verint® Workforce Management™ provides the flexibility your employees demand to balance their work/life responsibilities.
> 
> Verdict: Rated **4.2/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Verint Workforce Management?

Organizations that operate a customer service center.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 19 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Call the Verint team in your country for pricing options
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Polish, Russian, Spanish, Traditional Chinese
- **Available Countries**: Argentina, Australia, Belgium, Belize, Brazil, Canada, Chile, China, Costa Rica, Ecuador, El Salvador, France, Germany, Guatemala, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Ireland and 12 more

## Features

- Alerts/Notifications
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chat/Messaging
- Clock In/Out
- Collaboration Tools
- Compliance Management
- Employee Activity Monitoring
- Employee Management
- Employee Scheduling Software
- Leave Tracking
- Mobile Access
- Overtime Calculation
- Performance Management
- Productivity Analysis
- Progress Tracking
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Self Service Portal
- Shift Swapping
- Skills Tracking
- Task Management Software
- Third-Party Integrations
- Time Off Management
- Time Tracking Software
- Timesheet Management
- Vacation/Leave Tracking

## Integrations (4 total)

- Amazon Connect
- Intertel
- Twilio
- Unify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Workforce Management Software](https://www.capterra.in/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.in/directory/30210/workforce-management/software)
- [Employee Communication Tools](https://www.capterra.in/directory/31543/employee-communication-tools/software)
- [Leave Management System](https://www.capterra.in/directory/31400/leave-management-system/software)
- [Calendar Software](https://www.capterra.in/directory/32297/calendar/software)
- [Employee Scheduling Software](https://www.capterra.in/directory/30756/employee-scheduling/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5058 reviews)
3. [When I Work](https://www.capterra.in/software/121248/when-i-work) — 4.5/5 (1270 reviews)
4. [Teamplify](https://www.capterra.in/software/213106/teamplify) — 4.8/5 (73 reviews)
5. [Resource Guru](https://www.capterra.in/software/134429/resource-guru) — 4.7/5 (539 reviews)

## Reviews

### "Easy to Understand" — 4.0/5

> **Kevin** | *5 September 2018* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: The tool is very straighforward especialky with it’s functions
> 
> **Cons**: The tool is usually web based and has delays
> 
> Neutral. It can be improved if it has better reporting tool

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### "Difficult to deploy at first, then it gets easier to use" — 4.0/5

> **Lilian Paulina** | *27 January 2022* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: I can track and monitor my team's activities very easily
> 
> **Cons**: Kind of difficult to implement on a team.
> 
> I've used it for almost a year and I've been able to track my team's frequent tasks.

-----

### "A massive forecasting software" — 3.0/5

> **Verified Reviewer** | *28 September 2022* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: It has so much to offer in terms of forecasting, analytics, reporting, scheduling, etc.
> 
> **Cons**: There's not much in terms of helpful content in learning the software directly from the company. You'll need to do a ton of research on your own.

-----

### "Verint" — 5.0/5

> **denise** | *21 December 2022* | Packaging & Containers | Recommendation rating: 7.0/10
> 
> **Pros**: Product is easy to use and displays the employees schedule for them
> 
> **Cons**: There are some things we cant do in Verint, like request pto and swap shifts. We have to use ADP to do those things
> 
> Verint is a useful tool to us. We also use Verint in our advocacy department to listen to phone calls which works very well.

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### "Great for task management" — 4.0/5

> **Juan** | *27 January 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: The fact that you can monitor and track the team's operations.
> 
> **Cons**: Difficult to use at first, may have a couple of small bugs.
> 
> I've used it in order to implement remote-working tasks and pandemic currently made it way more functional.

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## Links

- [View on Capterra](https://www.capterra.in/software/104171/verint-workforce-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/247639/Verint-Workforce-Management/> |
| en-AE | <https://www.capterra.ae/software/104171/verint-workforce-management> |
| en-AU | <https://www.capterra.com.au/software/104171/verint-workforce-management> |
| en-CA | <https://www.capterra.ca/software/104171/verint-workforce-management> |
| en-GB | <https://www.capterra.co.uk/software/104171/verint-workforce-management> |
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| en-IL | <https://www.capterra.co.il/software/104171/verint-workforce-management> |
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