---
description: Get information about Clootrack price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Clootrack Price, Features, Reviews & Ratings - Capterra India
---

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# Clootrack

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> Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
> 
> Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Clootrack?

Fast-growing companies in retail, fintech, travel \&amp; more along with PE and consulting firms trust us to help CX, product, and strategy teams uncover insights from unstructured feedback.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 16 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clootrack

## Commercial Context

- **Starting Price**: $25,000.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Communication Management
- Competitive Analysis
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Sentiment Analysis
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Integrations (19 total)

- Aircall
- Amazon Connect
- AskNicely
- Five9
- Forsta
- GENESYS
- Jotform
- Medalla
- NICE Business Story Survey Tool
- Qualtrics LTI
- QuestionPro
- RingCentral Engage Voice
- SurveyMonkey
- SurveySparrow
- Talkdesk

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Qualitative Data Analysis Software](https://www.capterra.in/directory/31297/qualitative-data-analysis/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.in/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Experience.com](https://www.capterra.in/software/178112/socialsurvey) — 4.7/5 (89 reviews)
4. [Typeform](https://www.capterra.in/software/137289/typeform) — 4.7/5 (945 reviews)
5. [Jotform](https://www.capterra.in/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "Trusted and Value Enchancer" — 5.0/5

> **Dr Nishant** | *5 May 2025* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: It's an E2E integrated tool that helps decode sentiments and quantify qualitative inputs.
> 
> **Cons**: The promoters need to build a stable and innovative talent pool that supports meaningful inferences based on the AI/ML input
> 
> Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us.

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### "AI led CX analytics in real time" — 5.0/5

> **Anjali** | *16 May 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Comprehensive capability to capture and analyse deep consumer insights using AI.
> 
> **Cons**: NLP feature yet to be fully developed on the platform
> 
> Great product for CX users, helps nail key reasons for consumer behaviour so assist in real time resolutions. Experienced n passionate team adept at enhancing product n supporting businesses.

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### "Real time and explainable customer insights" — 5.0/5

> **Swati** | *17 April 2025* | Venture Capital & Private Equity | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Explainable insights in real time. Compare various features including pricing against competition
> 
> **Cons**: Choice of colours on the portal. Readability could be better
> 
> Has been very good to track what customers love about the product and real time pulse of competitors to know how to build your strategy

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### "Best way to get insights from raw data" — 5.0/5

> **Talari** | *27 May 2025* | Market Research Software | Recommendation rating: 8.0/10
> 
> **Pros**: Processing the raw data into a clear and readable format from available raw information from the web is one of the best way of getting insights for Clootrack
> 
> **Cons**: There is formidably nothing which i don't like with clootrack as they given the best what they can provide with the available data.
> 
> It's a really good experience with clootrack as we we were able to get the required information in a readable and understandable format.

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### "Unsupervised theming has arrived in Customer Intelligence" — 5.0/5

> **Greg** | *5 May 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Unsupervised theming is the best and most efficient way to collect information. They have a broad capability to link to many systems that our clients use and the theming works across all data sources.  Excellent view of the customer experience that is fast and afforable
> 
> **Cons**: We have a specific use case that we cannot program on our own.  Clootrack has stepped in to engineer this solution for us.
> 
> They are a helpful team on the basics and meeting oru bespoke needs.  We have just started to use some of their integrations and our client love the holistic picture they deliver.

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## Links

- [View on Capterra](https://www.capterra.in/software/1042420/clootrack)

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| de-CH | <https://www.capterra.ch/software/1042420/clootrack> |
| en | <https://www.capterra.com/p/10004460/Clootrack/> |
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