---
description: Get information about Barclay VoIP price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Barclay VoIP Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Barclay VoIP](/software/1042820/barclay-voip)

# Barclay VoIP

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> Barclay VoIP is a cloud-hosted or on-premise telephone system, giving businesses a more flexible and reliable way of working.
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Barclay VoIP?

Barclay VoIP is used by a range of business industries in the UK. Businesses differ in size from sole traders to enterprise organisations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Barclay Communications

## Commercial Context

- **Starting Price**: £10.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Software
- Computer Telephony Integration
- IVR
- Reporting & Statistics
- SIP Trunking
- Voice Mail

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)

## Alternatives

1. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Wildix](https://www.capterra.in/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)

## Reviews

### "Barclay VoIP Customer Care" — 5.0/5

> **Claire** | *4 April 2023* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of installing and the level of customer care is excellent. Ability to administrate ourselves when we have time otherwise assistance is always there to help.
> 
> **Cons**: The address book could be improved, still haven't quite all got that sorted the way we would like.

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### "Review" — 4.0/5

> **millie** | *5 April 2023* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: Now we have full training on the phones they are easy to use\!
> 
> **Cons**: The transferring of calls was difficult to use but now we have training\!
> 
> Always good customer service

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### "Great" — 4.0/5

> **Amy** | *25 April 2023* | Construction software | Recommendation rating: 6.0/10
> 
> **Pros**: Barclay VoIP is very easy and straight forward to use - calls are more efficienct
> 
> **Cons**: Nothing all seems to be working great, no issues with anything.
> 
> Very good, we have good communication with staff

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### "Barclay phones" — 5.0/5

> **Louise** | *5 April 2023* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use system and the customer support is brilliant the response is quick from \[sensitive content hidden\] and nothing is ever a problem. An engineer is always out in a number of days. I can not fault them at all. Great team.
> 
> **Cons**: When placing someone on hold having to hang up to get the caller back to transfer
> 
> Brilliant service is brilliant staff when they call out are so friendly nothing is ever a problem they explain everything. System works as it should if there is a fault \[sensitive content hidden\] from the customer services always sorts it or helps in anyway possible so thank you.

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### "Excellent product and customer service" — 5.0/5

> **Daniel** | *13 April 2023* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: The product is easy to use, intuitive and is extremely reliable. Whenever we have questions relating to the product, the account manager and team are very helpful, knowledgeable and efficient in answering or solving our problem. Initial setup and integration was straightforward and seamless.
> 
> **Cons**: Overall we are very happy with the Barclay VoIP. The only issues we have had relate to the mobile phone app which can be unreliable.

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## Links

- [View on Capterra](https://www.capterra.in/software/1042820/barclay-voip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10004769/Barclay-VoIP/> |
| en-AE | <https://www.capterra.ae/software/1042820/barclay-voip> |
| en-AU | <https://www.capterra.com.au/software/1042820/barclay-voip> |
| en-CA | <https://www.capterra.ca/software/1042820/barclay-voip> |
| en-GB | <https://www.capterra.co.uk/software/1042820/barclay-voip> |
| en-IE | <https://www.capterra.ie/software/1042820/barclay-voip> |
| en-IL | <https://www.capterra.co.il/software/1042820/barclay-voip> |
| en-IN | <https://www.capterra.in/software/1042820/barclay-voip> |
| en-NZ | <https://www.capterra.co.nz/software/1042820/barclay-voip> |
| en-SG | <https://www.capterra.com.sg/software/1042820/barclay-voip> |
| en-ZA | <https://www.capterra.co.za/software/1042820/barclay-voip> |

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