---
description: Get information about CommandLink CCaaS price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommandLink CCaaS Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [CommandLink CCaaS](/software/1045259/commandlink-ccaas)

# CommandLink CCaaS

Canonical: https://www.capterra.in/software/1045259/commandlink-ccaas

> The CommandLInk Contact Center as a Service (CCaaS) is a software based contact center technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CommandLink CCaaS?

Contact Centers

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Agent Interface
- Automated Routing
- Chatbot software
- Computer Telephony Integration
- Quality Management Software
- Queue Management
- Reporting/Analytics
- Workforce Management Software

## Integrations (52 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.in/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.in/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.in/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1045259/commandlink-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006548/CommandLink-CCaaS/> |
| en-AE | <https://www.capterra.ae/software/1045259/commandlink-ccaas> |
| en-AU | <https://www.capterra.com.au/software/1045259/commandlink-ccaas> |
| en-CA | <https://www.capterra.ca/software/1045259/commandlink-ccaas> |
| en-GB | <https://www.capterra.co.uk/software/1045259/commandlink-ccaas> |
| en-IE | <https://www.capterra.ie/software/1045259/commandlink-ccaas> |
| en-IL | <https://www.capterra.co.il/software/1045259/commandlink-ccaas> |
| en-IN | <https://www.capterra.in/software/1045259/commandlink-ccaas> |
| en-NZ | <https://www.capterra.co.nz/software/1045259/commandlink-ccaas> |
| en-SG | <https://www.capterra.com.sg/software/1045259/commandlink-ccaas> |
| en-ZA | <https://www.capterra.co.za/software/1045259/commandlink-ccaas> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"CommandLink CCaaS","description":"We provide Next-Generation Cloud Phone Systems unified with Software-Defined Hybrid Networks (SD-WAN) unified with managed security &amp; Collaboration software--fully integrated into the Command|Link SaaS Platform.\n\nWith unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution.\n\nWith the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/463dce6b-f866-452b-8185-e3de38f4b36e.png","url":"https://www.capterra.in/software/1045259/commandlink-ccaas","@id":"https://www.capterra.in/software/1045259/commandlink-ccaas#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.in/software/1045259/commandlink-ccaas#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CommandLink CCaaS?","@type":"Question","acceptedAnswer":{"text":"We provide Next-Generation Cloud Phone Systems unified with Software-Defined Hybrid Networks (SD-WAN) unified with managed security & Collaboration software--fully integrated into the Command|Link SaaS Platform.With unprecedented voice and network SLAs, CommandLink boasts the industry’s most reliable contact center solution.With the help of proprietary software integrations, CommandLink can help fully automate your customer ticket processing.","@type":"Answer"}},{"name":"Who Uses CommandLink CCaaS?","@type":"Question","acceptedAnswer":{"text":"Contact Centers","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1045259/commandlink-ccaas#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"CommandLink CCaaS","position":3,"item":"/software/1045259/commandlink-ccaas","@type":"ListItem"}]}]}
</script>
