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What Is ABC Ignite?

ABC Ignite is the #1 choice for club & gym management software. This powerful club management solution streamlines operations and automates tedious tasks, while giving you the best uptime rate in the industry, 99.9%!

Featuring user-friendly Membership, Operations, Insights, Sales & Commerce functionalities, ABC Ignite's flexible and scalable solutions enable club operators of all sizes to accelerate business performance, operate efficiently and deliver  360° member experience.

Who Uses ABC Ignite?

Single and Multi-location Gym and Fitness Facilities We support clubs of all sizes, whether a national franchise, regional chain, or local gym.

ABC Ignite Software - Best-in-class Reporting – Unlock the power of best-in-class reporting with our gym management software, delivering insights that drive success and growth for your fitness business.
ABC Ignite Software - Multi-Device Support – Our versatile gym management software ensures you can access and manage your gym from multiple devices, providing you with the flexibility you need to stay in control anytime, anywhere.
ABC Ignite Software - User-friendly Interface – Say goodbye to clunky & complicated software. Our intuitive gym management software is designed with YOU in mind 📆 Manage schedules 💰 Handle payments with ease 📊 Track member engagement 🌟 Simple & easy-to-use POS
ABC Ignite Software - Expand the analytic capabilities of ABC Ignite to make data-backed decisions

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ABC Ignite Reviews for Indian Users

Average score

Overall
3.7
Ease of Use
3.6
Customer Service Software
3.8
Features
3.7
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shawnda
Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Support and Resources Are Endless!

5.0 4 years ago

Comments: With the busy club environment and wearing many hats ABC's technical and client management team makes the member management tasks easy.

Pros:

The learning tools and resources for navigating the software makes training new staff effortless! As the business has evolved we have been able to configure the software to support our growing offerings.

Cons:

In comparison to other platforms we have used we have yet to be disappointed in the capabilities of Datatrak.

Steve
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The biggest and most experienced - bigger is not always better.

4.0 2 years ago

Comments: Overall they were a B+. Stable software, great up-time and availability, good reporting. For our single gym the price was pretty steep and when we renewed they did not have any options. Ultimately we found a system that met our needs at a much lower cost for the software and CC fees.

Pros:

It is a very stable platform with great reporting capabilities. It manages members and payments seamlessly. Although it should since it is the bread and butter of the software. Customer support was 24-7 and fantastic. Very quick to respond and very knowledgeable.

Cons:

The stable platform is based on an older technology so customizations or changes are very difficult. Upgrades were promised based on a new browser based system but they were delayed endlessly. The browser is just a "skin" over the legacy system. It worked for our small 24-7 so this is not really a criticism, just a fact if you are looking for cutting edge technology. The monthly fees were high and they had add on fees for processing and "system maintenance" fees

Sarah
General Manager in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

ABC Blows, don't waste your time

1.0 2 months ago

Comments: I hope they go bankrupt. This is the absolute worst company I've ever worked with

Pros:

absolutely nothing. I hate this company with the fire of a billion white hot burning suns

Cons:

I can't hit just one thing. It's the entire program. Constantly screwing up our memberships, not turning off fobs, I have had to completely redo accounts, call center isn't even in the United States...you get an Asian lady named "[sensitive content hidden] ".....yeah right, [sensitive content hidden] ......members are left outside due to fobs not working on current accounts, call center tells them they don't exist.

Samuel
Business Development Representative in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

5.0 6 years ago

Comments: Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

Pros:

The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

Cons:

It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Utilized DataTrak in health club setting for membership base.

4.0 6 years ago

Pros:

DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.

Cons:

The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.