---
description: Get information about HiperMe! price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: HiperMe! Price, Features, Reviews & Ratings - Capterra India
---

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# HiperMe\!

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> Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HiperMe\!?

Whether you manage a small business or a large enterprise, HiperMe is the comprehensive solution that will help you improve communication, strengthen customer relationships, and increase productivity

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: HiperPBX

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact HiperPBX directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic and 30 more

## Features

- Activity Dashboard
- Agent Interface
- Alerts/Notifications
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Business Process Automation
- CRM Software
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Chatbot software
- Communication Management
- Conferencing
- Contact Management Software
- Customizable Reports
- Dashboard Software
- File Sharing Software
- File Transfer
- IVR
- Inbound Reporting
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- PBX
- Personalization Software
- Power Dialer
- Predictive Dialer Software
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- Sentiment Analysis
- Speech Recognition Software
- Third-Party Integrations
- Unattended Call Management
- VoIP Software
- Workforce Management Software

... and 5 more features

## Integrations (8 total)

- Cloud Whatsapp
- Odoo
- Plane
- SugarCRM
- WhatsApp
- Whatsapp CRM
- Zoho DataPrep
- monday.com

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.in/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Cloud Communication Platform](https://www.capterra.in/directory/31362/cloud-communication-platform/software)
- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)
- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.in/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "Excelente Herramienta Colaborativa" — 5.0/5

> **Alfredo** | *13 May 2024* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Lo facil que es conetcarte, estable. No hay que instalar nada, solo abrir el explorador chrome y loguearse.
> 
> **Cons**: Por el momento nada. Es estable, cumple con lo prometido.

-----

### "Iniciativa" — 4.0/5

> **federico** | *13 May 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Permite diversas integraciones con diferentes plataformas. La comunicación con el  área de IT y comercial te permiten plantear mejoras a la herramienta para la utilización día a día y en caso de tener algún inconveniente resolverlo real-time.
En cuanto al diseño de la herramienta es intuitivo y ágil.
> 
> **Cons**: En un inicio la estandarizacion de reportes, fue un inconveniente pero con el tiempo se fueron adaptando al mercado.

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### "Excelente relación Costo-Beneficio" — 5.0/5

> **gisela** | *14 May 2024* | Public Policy | Recommendation rating: 8.0/10
> 
> **Pros**: La implementación fue rápida.
Es fácil de acceder.
Tiene una interfaz sencilla. 
Costo accesible
> 
> **Cons**: Cuando hay chats la pestaña no parpadea o no hace algún sonido para identificar que te están contactando
> 
> En mi experiencia permitió la unión entre teléfonos ip físicos y virtuales, siendo transparente para la persona que llama si se esta respondiendo desde el teléfono o una computadora.
Por otro lado, permitió que todas las oficinas tuvieran internos ya que se encuentran en diferentes ubicaciones.

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### "Excelente Servicio" — 5.0/5

> **Gaston** | *13 May 2024* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: la calidad, estabilidad y precio son los mejores atributos
> 
> excelente servicio y tiene una estabilidad y fiabilidad muy alta

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### "Un cambio para mejor" — 5.0/5

> **Verified Reviewer** | *18 September 2024* | Investment Banking | Recommendation rating: 9.0/10
> 
> **Pros**: La verdad, el servicio anda bárbaro. Desde el principio no tuvimos drama con nada. La integración con WhatsApp fue un golazo, la hicimos sin complicaciones y quedó todo funcionando al toque.

Además, cada vez que necesitamos algo, el soporte responde rápido y con soluciones que realmente sirven. Se nota que saben lo que hacen, y eso siempre se agradece.
> 
> **Cons**: Por ahora no tuvimos grandes problemas.
> 
> Con HiperMe\! el día a día cambió un montón. Pasar a un contact center multicanal nos simplificó la vida, ahora tenemos todos los canales de atención en una sola plataforma y eso hizo la diferencia. Los agentes pueden atender llamadas y chats al mismo tiempo sin volverse locos, y todo fluye mucho mejor. Fue un cambio grande para nosotros, pero resultó ser la mejor decisión. Todo funciona como tiene que ser y ahora tenemos una atención al cliente mucho más ágil.

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## Links

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| en-AU | <https://www.capterra.com.au/software/1050688/hiperme> |
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