--- description: Get information about Simpro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://www.capterra.in/software/10529/simpro-enterprise Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/10529/simpro-enterprise?page=2) > Simpro is the leading AI-first field service management software for residential and commercial trades. > > Verdict: Rated **3.9/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simpro? Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and field service trades professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 150 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, US - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Our pricing is designed to fit your business, tailored to your team size, whether in the office or field, and customized to include the add-ons you need to achieve real results. You can choose monthly or annual billing to align with your budget, so you can focus on delivering profitable projects to grow your business without compromise. Choose from a wide range of Add-Ons and integrations to gain even greater functionality when and where your business needs it. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, Spanish - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica and 55 more ## Features - 3D Imaging - Alerts/Notifications - Assembly Takeoff - Asset Tracking Software - Bill of Materials - Billing & Invoicing - CRM Software - Calendar Management - Client Tracking - Contact Database - Cost Database - Cost Estimating - Cost Tracking - Customizable Forms - Data Import/Export - Document Management Software - Document Storage - Drag & Drop - Electronic Payments - Electronic Plans - Electronic Signature - Estimating - Expense Tracking - Facility Scheduling - Financial Management Software - Forms Creation & Design - Forms Management - Inspection Management - Inventory Control Software - Inventory Management Software - Job Management - Maintenance Scheduling - Mobile Access - Mobile Payments - Online Booking - Online Time Clock - Preventive Maintenance Software - Project Estimating - Project Management Software - Proposal Generation - Quotes/Estimates - Real-Time Updates - Reminders - Service History - Takeoff Software - Technician Management - Time Tracking Software - Work Order Management - Workflow Automation - Workflow Management Software ... and 67 more features ## Integrations (44 total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.in/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.in/directory/30059/service-dispatch/software) - [HVAC System](https://www.capterra.in/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.in/directory/30673/plumbing/software) - [Contractor Management Software](https://www.capterra.in/directory/30853/contractor-management/software) ## Alternatives 1. [Jobber](https://www.capterra.in/software/127994/jobber) — 4.6/5 (1487 reviews) 2. [QuickBooks Enterprise](https://www.capterra.in/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) 3. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3330 reviews) 4. [FreshBooks](https://www.capterra.in/software/142390/freshbooks) — 4.5/5 (4529 reviews) 5. [QuickBooks Online Advanced](https://www.capterra.in/software/189398/quickbooks-online) — 4.4/5 (1050 reviews) ## Reviews ### "simpro honest review" — 1.0/5 > **Carl** | *13 November 2025* | Construction software | Recommendation rating: 0.0/10 > > **Pros**: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... > > **Cons**: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. > > one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. ----- ### "Very easy and convenience to use" — 4.0/5 > **Christine** | *28 July 2025* | Construction software | Recommendation rating: 8.0/10 > > **Pros**: I started use Simpro since 2021 and crossed three different entities. Very easy and convenience to use. > > **Cons**: The problem is that we could not copy files/jobs from one entity to another entity, only some basic information ----- ### "More than 10 years as a customer—high costs and disappointing support" — 1.0/5 > **Alex** | *6 October 2026* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: We are making progress towards moving away from Simpro. Given our experience, the day we complete that transition will be very satisfying. > > **Cons**: The high ongoing cost and lack of meaningful customer support are our main concerns. At $250 per user licence per month, we expect timely responses and practical assistance when something goes wrong. Instead, requests for help have repeatedly resulted in referrals to external affiliates offering additional paid training, generally requiring a half-day booking. In our experience, direct assistance with form customisation and practical problem-solving has been very limited. Our current formatting issue has remained unresolved for almost three months, despite repeated contact and acknowledgement from Simpro. The lack of follow-through, unanswered requests for a timeframe and continued sales contact have left us with little confidence in the support provided. > > We have used Simpro for more than 10 years and currently pay more than $250 per user licence per month. Unfortunately, our experience with customer support has repeatedly fallen well short of what we expect from a platform at this price. A recent forms and proposal-formatting issue demonstrates our frustration. We first reported it on 15 July 2026, and it was escalated to \[sensitive content hidden\] on 24 July, who acknowledged the problem. We followed up on 2 and 4 September, including an example showing the faults in our forms. On 7 September, we were advised that a fix was awaiting quality assurance approval. We emailed again on 21 September requesting a resolution timeframe. As of 7 October, that email remains unanswered and the issue continues to affect our ability to provide professionally formatted proposals to clients. Meanwhile, we have received two sales calls promoting payment-system add-ons and have been advised of a 15% increase in our monthly subscription fee. This has been particularly frustrating while an acknowledged problem affecting our business remains unresolved. We are now making progress towards moving away from Simpro. After more than a decade, our decision reflects the ongoing gap between the subscription cost and the practical support we receive. ----- ### "Stay well away" — 1.0/5 > **Ben** | *5 August 2026* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: There was honestly nothing I liked about Simpro. The best part of the entire experience was when our binding contract finally ended and we were able to leave. That was the only positive outcome. Based on our experience, I wouldn't recommend Simpro to others. > > **Cons**: What I liked least about Simpro was the complete lack of support and communication. Whenever we needed help, it was difficult to get clear answers or meaningful assistance. The training materials and videos were poor, and the trainers didn't appear to have the practical knowledge needed to answer real-world questions. We found the system clunky, difficult to use, and not what we were led to expect. Based on our experience, I would not recommend Simpro to anyone looking for a reliable business management system. > > My overall experience with Simpro was extremely disappointing. It caused a great deal of stress and frustration, and we found the system clunky, unintuitive, and inefficient to use. The customer support was poor, and getting meaningful assistance when we needed it was difficult. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. When we asked to end our contract early because the system wasn't meeting our needs, we were simply told that we had to pay out the remainder of the contract. We felt our concerns were dismissed rather than addressed, which made an already frustrating experience even more disappointing. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. We also found ourselves locked into a contract for a system that didn't meet the expectations set during the sales process, which only added to the frustration. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. ----- ### "Robust and comprehensive job management tool with a steep learning curve" — 5.0/5 > **Verified Reviewer** | *24 June 2026* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: It is an absolute powerhouse when it comes to keeping our quoting, job management, and invoicing tied together in one single source of truth. The depth of the project management features and job costing tools makes it incredibly easy to track real time profits and expenses on larger projects. Having our asset management and inventory updates sync automatically with billing saves the office team tons of admin hours every single week. > > **Cons**: The system layout can feel quite clunky and rigid when you are first learning how to navigate it. It often takes far too many clicks just to get through a simple daily task like revising an invoice or editing purchase orders. The mobile app can also be a bit delicate after updates, occasionally lagging or requiring a full reinstall to get field notes to sync properly up to the main office dashboard. > > Overall, my experience with the software has been highly positive despite a steep learning curve. It has completely streamlined how we manage our jobs, inventory, and field staff. The software is incredibly robust and capable, which makes it ideal for businesses that need to track comprehensive job costing. While it does feel overly complex and click heavy at times, the massive boost to our back office organization makes it well worth implementing. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.in/software/10529/simpro-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/10529/simpro-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data