---
description: Get information about icomm price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: icomm Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [icomm](/software/1055602/icomm)

# icomm

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> Unleash the power of MKT automation with icomm: Notifications Hub, Smart Commerce AI, native integrations and strategic support.
> 
> Verdict: Rated **4.7/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses icomm?

icomm focuses on supporting companies to generate highly profitable relationships with their customers: 360º profiles, personalized strategies, +120 KPIs, turning data into success stories.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 34 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: IcomMkt News

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, Spanish
- **Available Countries**: Argentina, United States

## Features

- A/B Testing
- Activity Tracking
- Behavioral Analytics
- CAN-SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Contact Management Software
- Conversion Tracking
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Optimization
- Multi-Channel Marketing
- Performance Metrics
- ROI Tracking
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Social Marketing
- Subscriber Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Website Visitor Tracking

## Integrations (13 total)

- Botmaker
- Google Analytics 360
- Instagram
- Mercado Pago
- Meta for Business
- Porta
- PrestaShop
- Shopify
- Tiendanube
- VTEX
- WhatsApp
- WhatsApp Business API
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software)

## Related Categories

- [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software)
- [Email Marketing Tool](https://www.capterra.in/directory/30013/email-marketing/software)
- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Alternatives

1. [Gmail](https://www.capterra.in/software/202338/gmail) — 4.8/5 (13327 reviews)
2. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3408 reviews)
3. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews)
4. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2256 reviews)
5. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2561 reviews)

## Reviews

### "Excelente servicio de Marketing Automation" — 5.0/5

> **Mayra** | *27 March 2025* | Import & Export | Recommendation rating: 10.0/10
> 
> **Pros**: La interacción con el equipo, siempre atentos haciéndonos seguimiento del uso correcto de la plataforma\!
> 
> **Cons**: De momento no tengo disgusto con la plataforma

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### "Eyelit / icomm" — 4.0/5

> **Valeria** | *5 February 2024* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: Sin dudarlo la atencion y acompañamiento del area de customer success, esto me permitio enfocarme en la estrategia y derivar la operativa e ir derivando la estrategia de a poco a mi equipo interno.
> 
> **Cons**: Creo que le faltan algunas actualizaciones en la plataforma, incluir whatsapp, poder tener mas integraciones nativas con sistemas de facturacion por ejemplo, mas alla de la integracion omnicanal, poder armar flows combinando canales pero en un mismo flujo.
> 
> Estamos satisfechos con el servicio, nos gusta mucho trabajar en conjunto

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### "Me encanta" — 5.0/5

> **Magdalena** | *26 February 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: He trabajado con practicamente todas las herramientas de email marketing conocidas del mercado. Icomm es otro nivel. Ya desde la atención del equipo, el soporte que brindan, las capacitaciones y las recomendaciones de mejora constante cambia mucho. Como herramienta para creación de email para marketing es bastante similar a las demás, pero tiene mucha optimización lo cual ayuda. 
Otra ventaja que considero es lo mucho que se puede segmentar la base de datos y lo fácil que es el módulo de push notifications también. Me gusta, me siento cómoda usándola y creo que realmente trae diferencias a nivel facturación y tráfico.
> 
> **Cons**: He utilizado el módulo de encuestas y, considerando el pricing, no me ha resultado tan útil como pensé.
> 
> Excelente. 
Aprendí con ellos y se la recomiendo a todo el mundo que me pregunta.

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### "Super recomendable\!" — 5.0/5

> **Antonella** | *26 February 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: El procesamiento de los datos y la segmentación que te permite hacer la plataforma.
> 
> **Cons**: Tengo muchos clientes con APP y WEB y me gustaría que se pueda levantar la información de ambas plataformas y unificarlas para que el procesamiento de datos sea correcto. Me gustaría que las push notificaciones, exit pop up, y las demás funcionalidades podamos aplicarlas en app para unificar plataformas.
> 
> Creo que el editor es super amigable, la cantidad de KPIS que procesa es ideal para tener una experiencia completa para los usuarios y variedad de segmentos para brindarle al usuario.

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### "Reseña iComm" — 4.0/5

> **Virginia** | *5 February 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Buen módulo de push notifications y agregados.
Fácil gestión de envíos y automatizaciones.
> 
> **Cons**: Falta de medición y profundidad de reportes y analítica.
No poder trabajar sobre la totalidad de la base.
No poder trabajar sobre un newsletter una vez aprobado, dificulta los ajustes sobre los test.

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## Links

- [View on Capterra](https://www.capterra.in/software/1055602/icomm)

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| en | <https://www.capterra.com/p/10013430/icomm/> |
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| en-AU | <https://www.capterra.com.au/software/1055602/icomm> |
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