---
description: Get information about Parloa price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Parloa Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Parloa](/software/1063517/parloa)

# Parloa

Canonical: https://www.capterra.in/software/1063517/parloa

> Parloa is AI software that automates customer service conversations across contact centers in various industries.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Parloa?

Parloa is used by contact centers, financial services companies, utilities, ecommerce and retail businesses, healthcare providers, media and entertainment companies, and IT departments.

## About the vendor

- **Company**: Parloa

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Routing
- Workforce Management Software

## Support Options

- Email/Help Desk

## Category

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (42 reviews)
2. [Webex Suite](https://www.capterra.in/software/733/webex) — 4.4/5 (7410 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4089 reviews)
4. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2214 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1063517/parloa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018476/Parloa/> |
| en-AE | <https://www.capterra.ae/software/1063517/parloa> |
| en-AU | <https://www.capterra.com.au/software/1063517/parloa> |
| en-CA | <https://www.capterra.ca/software/1063517/parloa> |
| en-GB | <https://www.capterra.co.uk/software/1063517/parloa> |
| en-IE | <https://www.capterra.ie/software/1063517/parloa> |
| en-IL | <https://www.capterra.co.il/software/1063517/parloa> |
| en-IN | <https://www.capterra.in/software/1063517/parloa> |
| en-NZ | <https://www.capterra.co.nz/software/1063517/parloa> |
| en-SG | <https://www.capterra.com.sg/software/1063517/parloa> |
| en-ZA | <https://www.capterra.co.za/software/1063517/parloa> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Parloa","description":"Parloa is an AI agent management platform that automates customer service conversations across contact centers. The platform uses generative AI to handle multilingual interactions, reducing wait times and enabling personalized customer relationships. Parloa manages the AI agent lifecycle through design, test, scale, and optimize phases, enabling deployment and scalability. The platform addresses tasks such as identity verification, outage reporting, appointment scheduling, ticket resolution, order management, and password resets. Features include real-time translation capabilities and security certifications including ISO 27001, SOC 2, PCI DSS, and HIPAA for compliant operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b42036b8-86c8-4654-8995-bd9515956039.webp","url":"https://www.capterra.in/software/1063517/parloa","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1063517/parloa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1063517/parloa#faqs","mainEntity":[{"name":"What Is Parloa?","@type":"Question","acceptedAnswer":{"text":"Parloa is an AI agent management platform that automates customer service conversations across contact centers. The platform uses generative AI to handle multilingual interactions, reducing wait times and enabling personalized customer relationships. Parloa manages the AI agent lifecycle through design, test, scale, and optimize phases, enabling deployment and scalability. The platform addresses tasks such as identity verification, outage reporting, appointment scheduling, ticket resolution, order management, and password resets. Features include real-time translation capabilities and security certifications including ISO 27001, SOC 2, PCI DSS, and HIPAA for compliant operations.","@type":"Answer"}},{"name":"Who Uses Parloa?","@type":"Question","acceptedAnswer":{"text":"Parloa is used by contact centers, financial services companies, utilities, ecommerce and retail businesses, healthcare providers, media and entertainment companies, and IT departments.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.in/software/1063517/parloa#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Parloa","position":3,"item":"/software/1063517/parloa","@type":"ListItem"}]}]}
</script>