---
description: Get information about Typewise price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Typewise Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Chatbot software](/directory/32448/chatbot/software) > [Typewise](/software/1063707/typewise)

# Typewise

Canonical: https://www.capterra.in/software/1063707/typewise

> Cloud-based AI customer service platform managing support, sales, and commerce workflows across email, chat, WhatsApp, SMS, and social.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Typewise?

Enterprises and SMBs with customer service, sales, and commerce teams.

## About the vendor

- **Company**: Typewise

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Switzerland

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot software
- Generative AI
- Grammar Check
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Related Categories

- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)
- [AI Writing Assistant software](https://www.capterra.in/directory/33495/ai-writing-assistant/software)
- [Other Artificial Intelligence (AI) Software](https://www.capterra.in/directory/34531/other-artificial-intelligence-ai/software)

## Alternatives

1. [WhatsApp Business API](https://www.capterra.in/software/1071898/WhatsApp-Business-API) — 5.0/5 (4 reviews)
2. [Brevo Marketing Platform](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3521 reviews)
3. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3062 reviews)
4. [Notion](https://www.capterra.in/software/186596/notion) — 4.7/5 (2825 reviews)
5. [Writesonic](https://www.capterra.in/software/219972/writesonic) — 4.8/5 (2102 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1063707/typewise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018647/Typewise/> |
| en-AE | <https://www.capterra.ae/software/1063707/typewise> |
| en-AU | <https://www.capterra.com.au/software/1063707/typewise> |
| en-CA | <https://www.capterra.ca/software/1063707/typewise> |
| en-GB | <https://www.capterra.co.uk/software/1063707/typewise> |
| en-IE | <https://www.capterra.ie/software/1063707/typewise> |
| en-IL | <https://www.capterra.co.il/software/1063707/typewise> |
| en-IN | <https://www.capterra.in/software/1063707/typewise> |
| en-NZ | <https://www.capterra.co.nz/software/1063707/typewise> |
| en-SG | <https://www.capterra.com.sg/software/1063707/typewise> |
| en-ZA | <https://www.capterra.co.za/software/1063707/typewise> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"G2.com, Inc. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"Global@capterra.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Typewise","description":"Typewise is a cloud-based AI customer service platform that sits above existing business systems, connecting communication channels, company policies, and back-end tools into a single layer. It handles support, sales, and commerce workflows end-to-end, including returns, billing, quotes, and renewals.\n\nBusinesses use Typewise to manage customer interactions across email, web chat, WhatsApp, SMS, and major social messaging channels. Teams can convert existing documentation into live automation rules using plain language, without coding or IT involvement. Configurable automation levels and human approval workflows let organizations control how much the AI handles independently.\n\nCore features include automatic ticket triage, knowledge-base-grounded reply suggestions, conversation summaries, tagging, and analytics covering resolution rates, escalation patterns, and customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eea468f0-00c9-46b7-8dba-cfdcaf412ca0.png","url":"https://www.capterra.in/software/1063707/typewise","@id":"https://www.capterra.in/software/1063707/typewise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1063707/typewise#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Typewise?","@type":"Question","acceptedAnswer":{"text":"Typewise is a cloud-based AI customer service platform that sits above existing business systems, connecting communication channels, company policies, and back-end tools into a single layer. It handles support, sales, and commerce workflows end-to-end, including returns, billing, quotes, and renewals.Businesses use Typewise to manage customer interactions across email, web chat, WhatsApp, SMS, and major social messaging channels. Teams can convert existing documentation into live automation rules using plain language, without coding or IT involvement. Configurable automation levels and human approval workflows let organizations control how much the AI handles independently.Core features include automatic ticket triage, knowledge-base-grounded reply suggestions, conversation summaries, tagging, and analytics covering resolution rates, escalation patterns, and customer satisfaction.","@type":"Answer"}},{"name":"Who Uses Typewise?","@type":"Question","acceptedAnswer":{"text":"Enterprises and SMBs with customer service, sales, and commerce teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1063707/typewise#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Typewise","position":3,"item":"/software/1063707/typewise","@type":"ListItem"}]}]}
</script>
