---
description: Get information about Dispatch price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dispatch Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Dispatch](/software/1064563/dispatch-connect)

# Dispatch

Canonical: https://www.capterra.in/software/1064563/dispatch-connect

Page: 1 / 5\
Next: [Next page](https://www.capterra.in/software/1064563/dispatch-connect?page=2)

> Delivery orchestration platform for enterprise businesses, combining smart logistics software with a national driver network.
> 
> Verdict: Rated **4.6/5** by 101 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Dispatch?

Ideal for enterprise operations and logistics leaders in wholesale distribution, manufacturing, retail, and field services who need a reliable, tech-driven solution to manage and scale delivery.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 101 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dispatch

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Carrier Management
- Communication Management
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Driver Management
- Fleet Management Software
- GPS
- Live Driver Tracking
- Load Optimization
- Maintenance Management Software
- Mobile Access
- Mobile Signature Capture
- Order Management Software
- Performance Metrics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Scheduling Software
- Shipment Tracking Software
- Status Tracking
- Third-Party Integrations
- Vehicle Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.capterra.in/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.in/directory/31261/delivery-management/software)
- [Fleet Management System
](https://www.capterra.in/directory/20007/fleet-management/software)
- [Transportation Management Software](https://www.capterra.in/directory/30820/transportation-management/software)
- [Trucking Software](https://www.capterra.in/directory/30085/trucking/software)
- [Route Planning Software](https://www.capterra.in/directory/30944/route-planning/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.in/software/131389/elite-extra) — 4.7/5 (388 reviews)
2. [Track-POD](https://www.capterra.in/software/178880/track-pod) — 4.7/5 (140 reviews)
3. [eShip](https://www.capterra.in/software/1031166/eship) — 4.7/5 (95 reviews)
4. [Transvirtual](https://www.capterra.in/software/219013/transvirtual) — 4.8/5 (72 reviews)
5. [RouteLogic](https://www.capterra.in/software/209448/routelogic) — 4.6/5 (53 reviews)

## Reviews

### "Valuable Experience" — 5.0/5

> **Akash** | *1 June 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Dispatch offers most valuable contents actually which I really aware of in this world of technology era
> 
> **Cons**: Wish to get enhance protection to get more of content which actually I think the web known for to get better valuable experience
> 
> Great valuable and sufficient rewards that met the requirements of the web acquired some of the contents

-----

### "dispatch review from stadium goods" — 5.0/5

> **Brandon** | *6 August 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: ease of using the interface and the support teams to help with any issues that arise with dispatch. I have gotten great support every step of the process
> 
> **Cons**: there are some bugs within the interface that can make bookings/ communication difficult occasionally. the support team has created tickets to try and fix these issues
> 
> very positive, and would recommend to anyone looking to move product from point a to b in the safest and most cost-efficient manner

-----

### "Grateful Review" — 5.0/5

> **Andy** | *4 February 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: I would say the best thing about Dispatch is the integrity of the drivers. There are so many ways too ship things places, but the relationships built is very impressive. There is defently a learning curve when working with SunRun, but the communication is key.
> 
> **Cons**: I feel like they can improve on verification of drivers, making sure the account and the actual driver match.
> 
> Positive overall, just small things to improve too rly push further. More driver development would be great for those over acheiving drivers\! retain them and keep the best of the best.

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### "Could be an Industry Leader but..." — 3.0/5

> **Nicholas** | *14 February 2026* | Construction software | Recommendation rating: 1.0/10
> 
> **Pros**: The API seems intuitive and easily accessible. The webhook geatures are interesting and potentially useful. Was impressed with the OAuth framework.
> 
> **Cons**: 1.) Reporting - Little to no reporting, no support for ad hoc reporting outside of API
2.) Dashboard - poorly constructed, cannot filter by any criteria to drill down
3.) Communication - Poor, notifications for cancellations or driver issues at drop off severely delayed oftentimes takes hours for someone to reach out
4.) Responsiveness - Drivers frequently misuse misc charges, there are cases in which misc charges were 3-4x the cost of the trip which should never be possible. In industries where misc charges can be applied it is standard that this does not occurr. Additionally, reports regarding driver performance ar ignored or not acted on. 
Commitment to the customer- Would tate this very low. Frequently get the impression that our concerns are ignored (no drop off photos, driver damage, drivers misusing misc charges, return trips set with no authorization) 
App security and process integrity - Extremly poor, one of the worst I have seen, drivers can manually update status, no geofencing capability, no customer review for misc charges, POD not enforced, items lost by driver become our loss.
> 
> My overall experience with dispatch has been poor, not because of the platform, but it's implimentation, and customer service. I find our needs are frequently ignored until they become major issues and by that point we have lost thousands of dollars, incurred additional expenses and wasted man hours. Why does the system need to completly fail before basic requests like POD photos are enforced? Why are Misc charges so loose? Why is there no geofencing? Why do I frequently feel like I am the business and Dispatchit is the customer.

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### "world class" — 5.0/5

> **kyle** | *17 April 2026* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: dispatch is a great way to get your material where it needs to be . they are very good at being on time and being very accurate
> 
> **Cons**: sometimes the times to pick up are very long and also they cancel on you when you hired the service to do a job
> 
> my experience with dispatch has been world class and they always go above and beyond to ensure your material gets to where it needs to be and always on time

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Next: [Next page](https://www.capterra.in/software/1064563/dispatch-connect?page=2)

## Links

- [View on Capterra](https://www.capterra.in/software/1064563/dispatch-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019337/Dispatch-Connect/> |
| en-AE | <https://www.capterra.ae/software/1064563/dispatch-connect> |
| en-AU | <https://www.capterra.com.au/software/1064563/dispatch-connect> |
| en-CA | <https://www.capterra.ca/software/1064563/dispatch-connect> |
| en-GB | <https://www.capterra.co.uk/software/1064563/dispatch-connect> |
| en-IE | <https://www.capterra.ie/software/1064563/dispatch-connect> |
| en-IL | <https://www.capterra.co.il/software/1064563/dispatch-connect> |
| en-IN | <https://www.capterra.in/software/1064563/dispatch-connect> |
| en-NZ | <https://www.capterra.co.nz/software/1064563/dispatch-connect> |
| en-SG | <https://www.capterra.com.sg/software/1064563/dispatch-connect> |
| en-ZA | <https://www.capterra.co.za/software/1064563/dispatch-connect> |

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