---
description: Get information about Hopper price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hopper Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform](/directory/31562/conversational-marketing-platform/software) > [Hopper](/software/1064806/hopper)

# Hopper

Canonical: https://www.capterra.in/software/1064806/hopper

> Easily connect WhatsApp to Salesforce using Hopper, the native app that will help you improve your business communication.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Hopper?

Hopper is a native application for businesses who wish to ineract with their customers trhough WhatsApp without leaving their Salesforce Org.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hopper

## Commercial Context

- **Starting Price**: $18.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- Automated Responses
- Automated Routing
- CRM Software
- Chatbot software
- Customer History
- Customer Support Software
- Customizable Branding
- Interaction Tracking
- Lead Distribution
- Multi-Channel Communication
- Personalization Software
- Pre-Configured Bot
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Transfers/Routing
- Workflow Management Software

## Integrations (4 total)

- Meta for Business
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Conversational Marketing Platform](https://www.capterra.in/directory/31562/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Platform](https://www.capterra.in/directory/31562/conversational-marketing-platform/software)
- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.capterra.in/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Excelente complemento para tu Negocio" — 5.0/5

> **Pablo Cesar** | *16 May 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Facil de utilizar, configurar, e implementar de manera rapida.
> 
> **Cons**: Por ahora no se pueden integrar otros canales digitales
> 
> Excelente complemento para tu Negocio o empresa

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### "Recomendado" — 4.0/5

> **Augusto** | *18 November 2024* | Construction software | Recommendation rating: 8.0/10
> 
> **Pros**: No es difícil de usar, y ordena muy bien los chats
> 
> **Cons**: Necesitaría alguna mas opciones en el chat bot
> 
> Muy conforme me ayudó mucho con ordenar las conversaciones con nuevos clientes y actuales

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### "Excelente Solución" — 5.0/5

> **Jose** | *20 November 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: La interface principal es bien amigable para los usuarios
> 
> **Cons**: Que no se puedan abrir varias sesiones con el mismo usuario
> 
> Es muy buena la aplicación, y muy útil para la comunicación directa con los clientes a través de Salesforce, nos ayuda a gestionar tanto contactos como cuentas

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### "La mejor decisión que tomamos fue cambiar a Hopper producto" — 5.0/5

> **Leonardo** | *17 May 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: La velocidad de implementación, la facilidad de su uso y la integración con Salesforce
> 
> **Cons**: El producto sigue evolucionando constantemente, lo que hoy es una desventaja mañana se convierte en una nueva funcionalidad.
> 
> Rápidamente se ha convertido en una pieza principal para la comunicación hacia nuestros clientes y prospects. 
Con tres clicks logramos enviar mensajes personalizados reduciendo el tiempo de gestión, lo que conlleva a un ahorro importante.

## Links

- [View on Capterra](https://www.capterra.in/software/1064806/hopper)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10019538/Hopper/> |
| en-AE | <https://www.capterra.ae/software/1064806/hopper> |
| en-AU | <https://www.capterra.com.au/software/1064806/hopper> |
| en-CA | <https://www.capterra.ca/software/1064806/hopper> |
| en-GB | <https://www.capterra.co.uk/software/1064806/hopper> |
| en-IE | <https://www.capterra.ie/software/1064806/hopper> |
| en-IL | <https://www.capterra.co.il/software/1064806/hopper> |
| en-IN | <https://www.capterra.in/software/1064806/hopper> |
| en-NZ | <https://www.capterra.co.nz/software/1064806/hopper> |
| en-SG | <https://www.capterra.com.sg/software/1064806/hopper> |
| en-ZA | <https://www.capterra.co.za/software/1064806/hopper> |
| es | <https://www.capterra.es/software/1064806/hopper> |
| es-AR | <https://www.capterra.com.ar/software/1064806/hopper> |
| es-CL | <https://www.capterra.cl/software/1064806/hopper> |
| es-CO | <https://www.capterra.co/software/1064806/hopper> |
| es-CR | <https://www.capterra.co.cr/software/1064806/hopper> |
| es-DO | <https://www.capterra.do/software/1064806/hopper> |
| es-EC | <https://www.capterra.ec/software/1064806/hopper> |
| es-MX | <https://www.capterra.mx/software/1064806/hopper> |
| es-PA | <https://www.capterra.com.pa/software/1064806/hopper> |
| es-PE | <https://www.capterra.pe/software/1064806/hopper> |
| pt | <https://www.capterra.com.br/software/1064806/hopper> |
| pt-PT | <https://www.capterra.pt/software/1064806/hopper> |

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