---
description: Get information about DeskDay price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DeskDay Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [DeskDay](/software/1066683/deskday)

# DeskDay

Canonical: https://www.capterra.in/software/1066683/deskday

> DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation \&amp; Helena AI assistant.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses DeskDay?

For Modern Managed Service Providers (MSPs) who are tired of managing old \&amp; complex PSA software systems.

## About the vendor

- **Company**: DeskDay

## Commercial Context

- **Starting Price**: $79.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 72 more

## Features

- Activity Dashboard
- Automated Routing
- Knowledge Base Management
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management
- Workflow Management Software

## Integrations (7 total)

- Datto RMM
- Hudu
- Level
- NinjaOne
- QuickBooks Enterprise
- QuickBooks Online
- nAbleMD

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Ticketing Systems Software](https://www.capterra.in/directory/32623/it-ticketing-systems-software/software)

## Related Categories

- [IT Ticketing Systems Software](https://www.capterra.in/directory/32623/it-ticketing-systems-software/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [SysAid](https://www.capterra.in/software/107225/sysaid) — 4.5/5 (511 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1066683/deskday)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10020891/DeskDay/> |
| en-AE | <https://www.capterra.ae/software/1066683/deskday> |
| en-AU | <https://www.capterra.com.au/software/1066683/deskday> |
| en-CA | <https://www.capterra.ca/software/1066683/deskday> |
| en-GB | <https://www.capterra.co.uk/software/1066683/deskday> |
| en-IE | <https://www.capterra.ie/software/1066683/deskday> |
| en-IL | <https://www.capterra.co.il/software/1066683/deskday> |
| en-IN | <https://www.capterra.in/software/1066683/deskday> |
| en-NZ | <https://www.capterra.co.nz/software/1066683/deskday> |
| en-SG | <https://www.capterra.com.sg/software/1066683/deskday> |
| en-ZA | <https://www.capterra.co.za/software/1066683/deskday> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"DeskDay","description":"DeskDay is redefining how MSPs and IT teams deliver IT support.\nIt’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.\nAt the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).\n \nThis isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/085f24cc-e213-45d2-8824-01dfb8ad3251.png","url":"https://www.capterra.in/software/1066683/deskday","@id":"https://www.capterra.in/software/1066683/deskday#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios"},{"@id":"https://www.capterra.in/software/1066683/deskday#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is DeskDay?","@type":"Question","acceptedAnswer":{"text":"DeskDay is redefining how MSPs and IT teams deliver IT support.It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem.At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.","@type":"Answer"}},{"name":"Who Uses DeskDay?","@type":"Question","acceptedAnswer":{"text":"For Modern Managed Service Providers (MSPs) who are tired of managing old & complex PSA software systems.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1066683/deskday#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"DeskDay","position":3,"item":"/software/1066683/deskday","@type":"ListItem"}]}]}
</script>
