---
description: Get information about NMI Merchant Relationship Management price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NMI Merchant Relationship Management Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [NMI Merchant Relationship Management](/software/1068815/Merchant-Relationship-Management)

# NMI Merchant Relationship Management

Canonical: https://www.capterra.in/software/1068815/Merchant-Relationship-Management

> A CRM purpose-built for the payments industry; automates merchant management, residuals, compliance and risk for banks and ISOs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NMI Merchant Relationship Management?

ISOs, software vendors, banks, payment facilitators, and industry verticals.

## About the vendor

- **Company**: NMI
- **Location**: roselle, US
- **Founded**: 1996

## Commercial Context

- **Starting Price**: $1,799.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Contact Management Software
- Email Management Software
- For Financial Institutions
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Pipeline Management
- Reporting/Analytics
- Sales Pipeline Management
- Task Management Software

## Integrations (2 total)

- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)
- [Financial CRM Software](https://www.capterra.in/directory/30562/financial-crm/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Apptivo](https://www.capterra.in/software/1011835/apptivo) — 4.4/5 (708 reviews)
4. [Cronberry](https://www.capterra.in/software/194779/cronberry) — 4.3/5 (13 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1068815/Merchant-Relationship-Management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022249/Merchant-Relationship-Management/> |
| en-AE | <https://www.capterra.ae/software/1068815/Merchant-Relationship-Management> |
| en-AU | <https://www.capterra.com.au/software/1068815/Merchant-Relationship-Management> |
| en-CA | <https://www.capterra.ca/software/1068815/Merchant-Relationship-Management> |
| en-GB | <https://www.capterra.co.uk/software/1068815/Merchant-Relationship-Management> |
| en-IE | <https://www.capterra.ie/software/1068815/Merchant-Relationship-Management> |
| en-IL | <https://www.capterra.co.il/software/1068815/Merchant-Relationship-Management> |
| en-IN | <https://www.capterra.in/software/1068815/Merchant-Relationship-Management> |
| en-NZ | <https://www.capterra.co.nz/software/1068815/Merchant-Relationship-Management> |
| en-SG | <https://www.capterra.com.sg/software/1068815/Merchant-Relationship-Management> |
| en-ZA | <https://www.capterra.co.za/software/1068815/Merchant-Relationship-Management> |

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