---
description: Get information about Kanal price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kanal Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Kanal](/software/1069024/Kanal)

# Kanal

Canonical: https://www.capterra.in/software/1069024/Kanal

> Cloud-based WhatsApp marketing tool for Shopify stores with abandoned cart recovery, bulk campaigns, order notifications, and customer.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Kanal?

Small to large Shopify e-commerce brands in online retail, including direct-to-consumer stores. Also serves marketing agencies managing multiple client accounts.

## About the vendor

- **Company**: Kanal

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France

## Features

- CRM Software
- Campaign Management Software
- Marketing Automation Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software)
- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
2. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews)
3. [Jira](https://www.capterra.in/software/19319/jira) — 4.4/5 (15489 reviews)
4. [HubSpot Marketing Hub](https://www.capterra.in/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews)
5. [Brevo Marketing Platform](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3521 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1069024/Kanal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022435/Kanal/> |
| en-AE | <https://www.capterra.ae/software/1069024/Kanal> |
| en-AU | <https://www.capterra.com.au/software/1069024/Kanal> |
| en-CA | <https://www.capterra.ca/software/1069024/Kanal> |
| en-GB | <https://www.capterra.co.uk/software/1069024/Kanal> |
| en-IE | <https://www.capterra.ie/software/1069024/Kanal> |
| en-IL | <https://www.capterra.co.il/software/1069024/Kanal> |
| en-IN | <https://www.capterra.in/software/1069024/Kanal> |
| en-NZ | <https://www.capterra.co.nz/software/1069024/Kanal> |
| en-SG | <https://www.capterra.com.sg/software/1069024/Kanal> |
| en-ZA | <https://www.capterra.co.za/software/1069024/Kanal> |

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