---
description: Get information about DialLink price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DialLink Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Business Phone Systems software](/directory/31101/business-phone-systems/software) > [DialLink](/software/1072792/DialLink)

# DialLink

Canonical: https://www.capterra.in/software/1072792/DialLink

> DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses DialLink?

DialLink provides SMBs and startups with a business phone system that combines AI voice agents, advanced call handling, and business messaging to automate routine interactions.

## About the vendor

- **Company**: DialLink

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: DialLink offers straightforward pricing with no hidden fees.   &#10;&#10;Every plan includes:  &#10;&#10;Unlimited calling and messaging across the US and Canada, plus flexible metered options for enterprise needs.  &#10;&#10;One-time fees: $19 carrier review \&amp; setup.  &#10;&#10;Messaging fee: $1.50–$3 per month.  &#10;&#10;Phone numbers: One number per user included, with additional numbers available—$5 for local, $7 for toll-free. &#10;Choose the plan that fits your business and enjoy a 7-day free trial to experience how DialLink can streamline your communications.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transcription
- Call Transfer
- Chatbot software
- Contact Management Software
- IVR
- Intent Recognition
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Notes Management
- PBX
- Queue Management
- Recording
- Reporting & Statistics
- Speech Recognition Software
- Voice Mail

## Integrations (17 total)

- ActiveCampaign
- Brevo
- FreshBooks
- Gmail
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Pipedrive
- Salesforce Platform
- Shopify
- Slack
- Stripe
- Zapier
- Zendesk Suite
- Zoho CRM

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)
- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software)
- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Alternatives

1. [Dialpad](https://www.capterra.in/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
2. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Genesys Cloud CX](https://www.capterra.in/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Aircall](https://www.capterra.in/software/144486/aircall) — 4.2/5 (458 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1072792/DialLink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10026218/DialLink/> |
| en-AE | <https://www.capterra.ae/software/1072792/DialLink> |
| en-AU | <https://www.capterra.com.au/software/1072792/DialLink> |
| en-CA | <https://www.capterra.ca/software/1072792/DialLink> |
| en-GB | <https://www.capterra.co.uk/software/1072792/DialLink> |
| en-IE | <https://www.capterra.ie/software/1072792/DialLink> |
| en-IL | <https://www.capterra.co.il/software/1072792/DialLink> |
| en-IN | <https://www.capterra.in/software/1072792/DialLink> |
| en-NZ | <https://www.capterra.co.nz/software/1072792/DialLink> |
| en-SG | <https://www.capterra.com.sg/software/1072792/DialLink> |
| en-ZA | <https://www.capterra.co.za/software/1072792/DialLink> |

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