---
description: Get information about Tailwind price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tailwind Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Tailwind](/software/1075269/Tailwind)

# Tailwind

Canonical: https://www.capterra.in/software/1075269/Tailwind

> Tailwind by Extenteam provides on-demand guest support using hospitality-trained pros, boosting satisfaction, loyalty, and bookings.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Tailwind?

Tailwind by Extenteam handles guest messaging 24/7 or after-hours, using offers hospitality-trained professionals to deliver fast, expert support that boosts satisfaction, loyalty and direct bookings.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Extenteam
- **Location**: Miami, US

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Other
- **Pricing Details**: Tailwind pricing is determined by the number of properties needing guest communication support, the channels you’d like covered, and the hours of coverage required. As your portfolio grows, you’ll unlock volume discounts based on the number of properties we support.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United Kingdom, United States

## Features

- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics

## Integrations (4 total)

- Hospitable.com
- Hostaway
- Hostfully
- Vrbo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.capterra.in/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.in/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.in/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "I can sleep better\!" — 5.0/5

> **Donna** | *14 May 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It is so easy to use. Everyone is so nice and polite.  I’ve even copied and used their replies as my own they are so professional.
> 
> **Cons**: I don’t have anything negative to say. It’s been amazing
> 
> Tailwind has been great\!  I can relax and know our guests are well taken care of. No more middle of the night phone calls\!

## Links

- [View on Capterra](https://www.capterra.in/software/1075269/Tailwind)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028687/Tailwind/> |
| en-AE | <https://www.capterra.ae/software/1075269/Tailwind> |
| en-AU | <https://www.capterra.com.au/software/1075269/Tailwind> |
| en-CA | <https://www.capterra.ca/software/1075269/Tailwind> |
| en-GB | <https://www.capterra.co.uk/software/1075269/Tailwind> |
| en-IE | <https://www.capterra.ie/software/1075269/Tailwind> |
| en-IL | <https://www.capterra.co.il/software/1075269/Tailwind> |
| en-IN | <https://www.capterra.in/software/1075269/Tailwind> |
| en-NZ | <https://www.capterra.co.nz/software/1075269/Tailwind> |
| en-SG | <https://www.capterra.com.sg/software/1075269/Tailwind> |
| en-ZA | <https://www.capterra.co.za/software/1075269/Tailwind> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Tailwind","description":"Tailwind is a shared services solution designed to provide on-demand guest communication support. Businesses can customize coverage—after hours or 24/7—and select the channels that need support. By ensuring timely and professional responses to guest inquiries, Tailwind enhances the guest experience, boosts satisfaction, and increases direct bookings.\nTailwind also helps reduce team burnout by offloading guest communications, allowing on-site staff to focus on core business priorities like growth and operations. In a competitive vacation rental market, responsive communication can drive higher ratings, guest loyalty, and long-term success.\nSeamlessly supporting guest messages from AirBnB, Vrbo, SMS, voice call, hospitality PMS like Hospitable, Hostfully, Hostaway and more, Tailwind's hospitality-trained professionals not only respond but also offer real-time solutions to guest issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/405c551b-8aaa-48dd-b56c-3602c8d489c9.png","url":"https://www.capterra.in/software/1075269/Tailwind","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1075269/Tailwind#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1075269/Tailwind#faqs","mainEntity":[{"name":"What Is Tailwind?","@type":"Question","acceptedAnswer":{"text":"Tailwind is a shared services solution designed to provide on-demand guest communication support. Businesses can customize coverage—after hours or 24/7—and select the channels that need support. By ensuring timely and professional responses to guest inquiries, Tailwind enhances the guest experience, boosts satisfaction, and increases direct bookings.Tailwind also helps reduce team burnout by offloading guest communications, allowing on-site staff to focus on core business priorities like growth and operations. In a competitive vacation rental market, responsive communication can drive higher ratings, guest loyalty, and long-term success.Seamlessly supporting guest messages from AirBnB, Vrbo, SMS, voice call, hospitality PMS like Hospitable, Hostfully, Hostaway and more, Tailwind's hospitality-trained professionals not only respond but also offer real-time solutions to guest issues.","@type":"Answer"}},{"name":"Who Uses Tailwind?","@type":"Question","acceptedAnswer":{"text":"Tailwind by Extenteam handles guest messaging 24/7 or after-hours, using offers hospitality-trained professionals to deliver fast, expert support that boosts satisfaction, loyalty and direct bookings.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Tailwind","position":3,"item":"/software/1075269/Tailwind","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1075269/Tailwind#breadcrumblist"}]}
</script>
