---
description: Get information about Zence Service price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence Service Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zence Service](/software/1076922/Zence-Service)

# Zence Service

Canonical: https://www.capterra.in/software/1076922/Zence-Service

> Zence Service is support software that streamlines feedback, ticketing, and workflow automation to boost customer satisfaction.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zence Service?

It is designed for sales teams, marketing departments, customer service representatives, retail brands, restaurants, malls, airports, and hospitality businesses.

## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Automated Routing
- CRM Software
- CSAT Survey Structure
- Customer Experience Management
- Customer Segmentation
- Dashboard Software
- Data Visualization Software
- Email Management Software
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis

## Integrations (4 total)

- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3434 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18783 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4079 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1783 reviews)
5. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1723 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1076922/Zence-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030325/Zence-Service/> |
| en-AE | <https://www.capterra.ae/software/1076922/Zence-Service> |
| en-AU | <https://www.capterra.com.au/software/1076922/Zence-Service> |
| en-CA | <https://www.capterra.ca/software/1076922/Zence-Service> |
| en-GB | <https://www.capterra.co.uk/software/1076922/Zence-Service> |
| en-IE | <https://www.capterra.ie/software/1076922/Zence-Service> |
| en-IL | <https://www.capterra.co.il/software/1076922/Zence-Service> |
| en-IN | <https://www.capterra.in/software/1076922/Zence-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1076922/Zence-Service> |
| en-SG | <https://www.capterra.com.sg/software/1076922/Zence-Service> |
| en-ZA | <https://www.capterra.co.za/software/1076922/Zence-Service> |

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