---
description: Get information about HelpDesk Pro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpDesk Pro Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HelpDesk Pro](/software/1077292/HelpDesk-Pro)

# HelpDesk Pro

Canonical: https://www.capterra.in/software/1077292/HelpDesk-Pro

> HelpDesk Pro is free help desk software with smart ticketing, technician tools, and analytics to enhance customer support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses HelpDesk Pro?

Customer support teams, IT departments, field service technicians, and businesses using CRM or accounting systems.

## About the vendor

- **Company**: HelpDesk Pro

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews)
2. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews)
5. [ThinkOwl](https://www.capterra.in/software/174516/thinkowl) (0 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1077292/HelpDesk-Pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030692/HelpDesk-Pro/> |
| en-AE | <https://www.capterra.ae/software/1077292/HelpDesk-Pro> |
| en-AU | <https://www.capterra.com.au/software/1077292/HelpDesk-Pro> |
| en-CA | <https://www.capterra.ca/software/1077292/HelpDesk-Pro> |
| en-GB | <https://www.capterra.co.uk/software/1077292/HelpDesk-Pro> |
| en-IE | <https://www.capterra.ie/software/1077292/HelpDesk-Pro> |
| en-IL | <https://www.capterra.co.il/software/1077292/HelpDesk-Pro> |
| en-IN | <https://www.capterra.in/software/1077292/HelpDesk-Pro> |
| en-NZ | <https://www.capterra.co.nz/software/1077292/HelpDesk-Pro> |
| en-SG | <https://www.capterra.com.sg/software/1077292/HelpDesk-Pro> |
| en-ZA | <https://www.capterra.co.za/software/1077292/HelpDesk-Pro> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"HelpDesk Pro","description":"HelpDesk Pro is a free, comprehensive help desk software designed to streamline customer support for businesses of all sizes. Its smart ticketing system centralizes and organizes service requests, ensuring efficient tracking and resolution. Technician management features optimize task allocation based on skills, location, and availability, improving response times.\n\nThe platform offers advanced analytics with customizable dashboards for real-time insights, enabling data-driven decisions to enhance customer satisfaction. A mobile app allows technicians to update job statuses, capture signatures, and access information on the go. AI automation predicts issues and optimizes scheduling for greater efficiency.\n\nHelpDesk Pro integrates seamlessly with CRM, accounting, and other systems, creating a unified workflow and reducing manual tasks. As a no-cost solution, it empowers businesses to elevate their customer support without significant financial investment.","url":"https://www.capterra.in/software/1077292/HelpDesk-Pro","@id":"https://www.capterra.in/software/1077292/HelpDesk-Pro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1077292/HelpDesk-Pro#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is HelpDesk Pro?","@type":"Question","acceptedAnswer":{"text":"HelpDesk Pro is a free, comprehensive help desk software designed to streamline customer support for businesses of all sizes. Its smart ticketing system centralizes and organizes service requests, ensuring efficient tracking and resolution. Technician management features optimize task allocation based on skills, location, and availability, improving response times.The platform offers advanced analytics with customizable dashboards for real-time insights, enabling data-driven decisions to enhance customer satisfaction. A mobile app allows technicians to update job statuses, capture signatures, and access information on the go. AI automation predicts issues and optimizes scheduling for greater efficiency.HelpDesk Pro integrates seamlessly with CRM, accounting, and other systems, creating a unified workflow and reducing manual tasks. As a no-cost solution, it empowers businesses to elevate their customer support without significant financial investment.","@type":"Answer"}},{"name":"Who Uses HelpDesk Pro?","@type":"Question","acceptedAnswer":{"text":"Customer support teams, IT departments, field service technicians, and businesses using CRM or accounting systems.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1077292/HelpDesk-Pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"HelpDesk Pro","position":3,"item":"/software/1077292/HelpDesk-Pro","@type":"ListItem"}]}]}
</script>
