---
description: Get information about MindX Service AI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MindX Service AI Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [MindX Service AI](/software/1078921/MindX-Service-AI)

# MindX Service AI

Canonical: https://www.capterra.in/software/1078921/MindX-Service-AI

> MindX Service AI speeds up support by autorouting tickets, drafting smart replies, and learning from every interaction to keep customer
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses MindX Service AI?

MindX Service AI serves SMBs to enterprises in e-commerce, SaaS, fintech, edtech, and services, helping support teams automate queries, scale 24/7, and deliver faster, smarter customer care.

## About the vendor

- **Company**: MindX

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Starter – $49/user/month

Handles up to 500 tickets/month

AI-powered responses with 24/7 availability

Basic integrations (email, chat, Slack)

Pro – $99/user/month

Unlimited tickets

Advanced AI resolution with workflows

Integrations with CRM \& helpdesk tools

Analytics \& performance reports

Enterprise – Custom Pricing

Dedicated support \& onboarding

Multi-language AI support

SLA guarantees

Security \& compliance (SOC2, GDPR)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Knowledge Base Management
- Live Chat Software

## Integrations (5 total)

- Freshdesk
- Intercom
- Slack
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Intercom](https://www.capterra.in/software/134347/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1078921/MindX-Service-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032329/MindX-Service-AI/> |
| en-AE | <https://www.capterra.ae/software/1078921/MindX-Service-AI> |
| en-AU | <https://www.capterra.com.au/software/1078921/MindX-Service-AI> |
| en-CA | <https://www.capterra.ca/software/1078921/MindX-Service-AI> |
| en-GB | <https://www.capterra.co.uk/software/1078921/MindX-Service-AI> |
| en-IE | <https://www.capterra.ie/software/1078921/MindX-Service-AI> |
| en-IL | <https://www.capterra.co.il/software/1078921/MindX-Service-AI> |
| en-IN | <https://www.capterra.in/software/1078921/MindX-Service-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1078921/MindX-Service-AI> |
| en-SG | <https://www.capterra.com.sg/software/1078921/MindX-Service-AI> |
| en-ZA | <https://www.capterra.co.za/software/1078921/MindX-Service-AI> |

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