---
description: Get information about JoCall price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JoCall Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [JoCall](/software/1078951/JoCall)

# JoCall

Canonical: https://www.capterra.in/software/1078951/JoCall

> Cloud-based contact center solution that helps businesses unify voice, video, chat, WhatsApp \& chatbot in a centralized agent desktop.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses JoCall?

B2C organizations with high interaction volumes. Ideal for BPOs/outsourcers, banks \& fintech, retail \& e-commerce, logistics/delivery, utilities, travel \& hospitality, and government service centers.

## About the vendor

- **Company**: Tele-Finity

## Commercial Context

- **Starting Price**: $28.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: JoCall uses transparent, modular pricing designed for teams of all sizes. Licensing is per agent, billed monthly or annually, with savings for annual terms. Choose the core Voice plan for IVR, recording, analytics, and a browser-based agent desktop. Upgrade to Omnichannel for chat/WhatsApp and CRM/ticketing integrations, or Enterprise for AI-Agent, SSO/SAML, RBAC, SLAs, and private/telco data-center deployment. Add-ons include WhatsApp Business, chatbot capacity, SIP trunks, Web-trunks, extra recording storage, and professional services. Pricing varies by configuration; request a quote or book a demo to tailor a package to your needs.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Algeria, Australia, Bahrain, Bangladesh, Canada, Egypt, Ghana, Hong Kong SAR China, India, Iran, Iraq, Japan, Jordan, Kuwait, Lebanon, Libya, Malaysia, Morocco, Nigeria, Oman and 17 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- CRM Software
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Chatbot software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- IVR
- Quality Management Software
- Queue Management
- Reporting/Analytics
- Workforce Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (42 reviews)
2. [Webex Suite](https://www.capterra.in/software/733/webex) — 4.4/5 (7396 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1078951/JoCall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032359/JoCall/> |
| en-AE | <https://www.capterra.ae/software/1078951/JoCall> |
| en-AU | <https://www.capterra.com.au/software/1078951/JoCall> |
| en-CA | <https://www.capterra.ca/software/1078951/JoCall> |
| en-GB | <https://www.capterra.co.uk/software/1078951/JoCall> |
| en-IE | <https://www.capterra.ie/software/1078951/JoCall> |
| en-IL | <https://www.capterra.co.il/software/1078951/JoCall> |
| en-IN | <https://www.capterra.in/software/1078951/JoCall> |
| en-NZ | <https://www.capterra.co.nz/software/1078951/JoCall> |
| en-SG | <https://www.capterra.com.sg/software/1078951/JoCall> |
| en-ZA | <https://www.capterra.co.za/software/1078951/JoCall> |

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