--- description: Get information about Alloy Navigator price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alloy Navigator Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Alloy Navigator](/software/108129/alloy-navigator) # Alloy Navigator Canonical: https://www.capterra.in/software/108129/alloy-navigator Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/108129/alloy-navigator?page=2) > Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. > > Verdict: Rated **4.5/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Alloy Navigator? Small, medium and large companies of all industries looking for an all-encompassing solution accompanied by a powerful, process automation system, 3rd-party integration and a flexible API. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 64 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Alloy Software - **Founded**: 2002 ## Commercial Context - **Starting Price**: $19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters\! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters\! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Workflow - Asset Lifecycle Management - Asset Tracking Software - Assignment Management - Audit Management - Audit Trail - Barcode/Ticket Scanning - Calendar Management - Capacity Management - Catalog Management - Change Management Software - Change Planning - Check-in/Check-out - Collaboration Tools - Configuration Management - Content Management Software (CMS) - Customer Support Software - Dashboard Software - Full Text Search - IT Asset Tracking - IT Reporting - Incident Management Software - Inventory Control Software - Inventory Management Software - Issue Management - Knowledge Base Management - Knowledge Management Software - License Inventory - License Tracking - Maintenance Scheduling - Mobile Access - Multi-Channel Communication - Multi-Location - Real-Time Monitoring - Real-Time Notifications - Release Management - Remote Access/Control - Reporting & Statistics - Self Service Portal - Service Level Agreement (SLA) Management - Status Tracking - Task Management Software - Ticket Management - Trial License - Work Order Management - Workflow Management Software ... and 31 more features ## Integrations (20 total) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) ## Related Categories - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [IT Asset Management Software](https://www.capterra.in/directory/30077/it-asset-management/software) - [Knowledge Management Software](https://www.capterra.in/directory/30094/knowledge-management/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) ## Alternatives 1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [ACMP Suite](https://www.capterra.in/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 3. [Wasp Asset](https://www.capterra.in/software/80853/assetcloud) — 4.5/5 (376 reviews) 4. [PDQ Deploy & Inventory](https://www.capterra.in/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 5. [Atera](https://www.capterra.in/software/144309/atera) — 4.5/5 (446 reviews) ## Reviews ### "Very good application. Would recommend it." — 5.0/5 > **Janet** | *21 May 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It allows us to keep an up-to-date inventory with all the financial information. It allows us to capture live equipment. > > **Cons**: The reporting is not as good as I would like. We would like to be able to have more custom reports for our department. > > The application is a very easy to use and easy to navigate. Alloy, the company, have amazing support technicians making our experience a very positive one. ----- ### "My review of Alloy Navigator" — 3.0/5 > **Enzo** | *30 September 2024* | Computer Hardware | Recommendation rating: 7.0/10 > > **Pros**: I liked how comprehensive Alloy Navigator is for IT service management. It offers a great mix of asset management, help desk, and workflow automation, all in one platform, making it easy to manage IT processes efficiently. > > **Cons**: The interface can feel outdated and a bit clunky. It takes some time to get used to, and the customization options could be more flexible. > > Overall, Alloy Navigator is a solid tool for IT management. It’s feature-rich and reliable, though the user interface could be more modern and easier to navigate. ----- ### "Solid product that meets all our needs" — 5.0/5 > **Tracy** | *3 March 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The feature set for the price is impressive. It's a perfect fit us as a SME. We've used Alloy Navigator for over 20 years and new releases come out on a regular basis. We track asset purchasing, deployment and decommissioning via the software. The creation and editing of service tickets is as simple or detailed as you want it to be. We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc. > > **Cons**: The installed software for the on-premise version is a little dated looking, but the web interface, which we just started using, addresses that. > > We've had a very positive experience with Alloy Navigator. The product just works and is a good fit for us. Support has been helpful the few times we've had to contact them. ----- ### "IT department" — 4.0/5 > **atawoot** | *23 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The UX/UI looks good. It's easy to understand, and the design maintains a consistent tone throughout. Overall, it feels user-friendly. ----- ### "Game-changing system for Equipment and Property tracking" — 5.0/5 > **Beth** | *16 November 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The customization ability of Alloy is very impressive. We have not found anything that we have not been able to change so that it suits our needs. We are not even currently using Alloy to its fullest capacity yet and it has transformed workflows. Being able to track property and equipment to remote employees within the different categories is so helpful. I appreciate the flexibility of the system, once you learn the different levels of details it contains. The customer support is fantastic and really responsive. The training we received saved so many missteps when we were setting up the system. I really felt prepared to go live. Of course, we have made changes since startup as we realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section. I am finding more and more ways to use this section. I feel that once we integrate purchasing into our Alloy workflow, our data will be so invaluable. > > **Cons**: The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct that so I anticipate no problems in the future. There is a big learning curve with Alloy if you have not worked with a similar system. If you are new to Asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare you well. Some of the categorizations required with Category and Type are a little redundant. Especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us. > > Overall, I'm extremely pleased with Alloy Navigator and our experience so far. This system is going to facilitate our future growth. It has already saved us time and prevented property loss. Once we have it fully integrated into our workflows and are using all features, it will be indispensable to daily work life. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.in/software/108129/alloy-navigator?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/108129/alloy-navigator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data