---
description: Get information about Pragma Connect price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pragma Connect Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Pragma Connect](/software/1081344/Pragma-Connect)

# Pragma Connect

Canonical: https://www.capterra.in/software/1081344/Pragma-Connect

> Pragma Connect is an online CRM software enabling businesses to provide personalized support across multiple communication channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Traceroot Software Solutions

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Contact Management Software

## Support Options

- Knowledge Base Software

## Category

- [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Yonyx](https://www.capterra.in/software/130406/agi-self-service) — 4.7/5 (256 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1081344/Pragma-Connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033711/Pragma-Connect/> |
| en-AE | <https://www.capterra.ae/software/1081344/Pragma-Connect> |
| en-AU | <https://www.capterra.com.au/software/1081344/Pragma-Connect> |
| en-CA | <https://www.capterra.ca/software/1081344/Pragma-Connect> |
| en-GB | <https://www.capterra.co.uk/software/1081344/Pragma-Connect> |
| en-IE | <https://www.capterra.ie/software/1081344/Pragma-Connect> |
| en-IL | <https://www.capterra.co.il/software/1081344/Pragma-Connect> |
| en-IN | <https://www.capterra.in/software/1081344/Pragma-Connect> |
| en-NZ | <https://www.capterra.co.nz/software/1081344/Pragma-Connect> |
| en-SG | <https://www.capterra.com.sg/software/1081344/Pragma-Connect> |
| en-ZA | <https://www.capterra.co.za/software/1081344/Pragma-Connect> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Pragma Connect","description":"Pragma Connect is an omnichannel CRM software that centralizes customer interactions across platforms like WhatsApp, Facebook Messenger, Instagram, email, and VoIP. It streamlines customer support workflows through a unified interface, removing the need for separate applications.\n\nPragma Connect features automated chatbots for common inquiries and supports over 16 languages. It provides a detailed panel with order history and abandoned cart details for context-aware service. Pragma also enables social media management, allowing direct responses to comments within the platform.\n\nWith support for multiple agents, hierarchical structures, rule-based ticket assignments, and performance dashboards, Pragma Connect enhances efficiency. Its centralized approach and automation help businesses deliver personalized customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9980de67-6011-463c-9a1a-2eae7e514531.jpeg","url":"https://www.capterra.in/software/1081344/Pragma-Connect","@id":"https://www.capterra.in/software/1081344/Pragma-Connect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/1081344/Pragma-Connect#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Pragma Connect?","@type":"Question","acceptedAnswer":{"text":"Pragma Connect is an omnichannel CRM software that centralizes customer interactions across platforms like WhatsApp, Facebook Messenger, Instagram, email, and VoIP. It streamlines customer support workflows through a unified interface, removing the need for separate applications.Pragma Connect features automated chatbots for common inquiries and supports over 16 languages. It provides a detailed panel with order history and abandoned cart details for context-aware service. Pragma also enables social media management, allowing direct responses to comments within the platform.With support for multiple agents, hierarchical structures, rule-based ticket assignments, and performance dashboards, Pragma Connect enhances efficiency. Its centralized approach and automation help businesses deliver personalized customer support.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/1081344/Pragma-Connect#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/30072/online-crm/software","@type":"ListItem"},{"name":"Pragma Connect","position":3,"item":"/software/1081344/Pragma-Connect","@type":"ListItem"}]}]}
</script>
