---
description: Get information about Cipher & Row price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cipher & Row Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Chatbot software](/directory/32448/chatbot/software) > [Cipher & Row](/software/1082824/Cipher-Row)

# Cipher & Row

Canonical: https://www.capterra.in/software/1082824/Cipher-Row

> Cipher \&amp; Row is an AI bot software that delivers instant, accurate customer responses in 2 seconds using patent-pending technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Cipher & Row?

Cipher \&amp; Row is used by ecommerce businesses, SaaS companies, customer support departments, and online retailers.

## About the vendor

- **Company**: Cipher & Row

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland and 58 more

## Features

- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chatbot software
- Code-free Development
- Customer Support Software
- Customizable Branding
- Language Detection
- Natural Language Processing
- Pre-Configured Bot
- Transfers/Routing

## Integrations (1 total)

- Calendly

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Alternatives

1. [WhatsApp Business API](https://www.capterra.in/software/1071898/WhatsApp-Business-API) — 5.0/5 (2 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3042 reviews)
3. [Writesonic](https://www.capterra.in/software/219972/writesonic) — 4.8/5 (2102 reviews)
4. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Appy Pie](https://www.capterra.in/software/140928/appy-pie) — 4.6/5 (1389 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1082824/Cipher-Row)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034527/Cipher-Row/> |
| en-AE | <https://www.capterra.ae/software/1082824/Cipher-Row> |
| en-AU | <https://www.capterra.com.au/software/1082824/Cipher-Row> |
| en-CA | <https://www.capterra.ca/software/1082824/Cipher-Row> |
| en-GB | <https://www.capterra.co.uk/software/1082824/Cipher-Row> |
| en-IE | <https://www.capterra.ie/software/1082824/Cipher-Row> |
| en-IL | <https://www.capterra.co.il/software/1082824/Cipher-Row> |
| en-IN | <https://www.capterra.in/software/1082824/Cipher-Row> |
| en-NZ | <https://www.capterra.co.nz/software/1082824/Cipher-Row> |
| en-SG | <https://www.capterra.com.sg/software/1082824/Cipher-Row> |
| en-ZA | <https://www.capterra.co.za/software/1082824/Cipher-Row> |

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