---
description: Get information about Xurrent IMR price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xurrent IMR Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Xurrent IMR](/software/1083434/Xurrent-IMR)

# Xurrent IMR

Canonical: https://www.capterra.in/software/1083434/Xurrent-IMR

> A modern AI-based incident management solution that helps businesses unify alerting, on-call scheduling, root cause analysis, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Xurrent IMR?

Built for SREs, DevOps, and IT Operations leaders who want to reduce noise, alert fatigue, and the high cost of traditional incident management solutions.

## About the vendor

- **Company**: Xurrent
- **Location**: Palo Alto, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Xurrent IMR offers three pricing plans: Starter ($6/user/month), Growth ($16/user/month), and Enterprise (custom pricing). A 14-day free trial is available without requiring a credit card. Payments are in USD and follow a per-user-per-month model. Add-ons like Status Pages are available for the Growth plan. For Enterprise pricing, contacting the vendor is necessary. Detailed pricing information is accessible at https://www.zenduty.com/pricing/.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German
- **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, India, Ireland, Luxembourg, Netherlands, Sweden, Switzerland, United Kingdom, United States

## Features

- Alerts/Notifications
- Communications Management
- Incident Reporting
- On Call Scheduling
- Status Tracking
- Task Management Software
- Ticket Management

## Integrations (15 total)

- Datadog
- Docker
- GitHub
- GitLab
- Google Cloud
- Jira
- Microsoft Teams
- New Relic
- Prometheus
- Prometheus
- ServiceNow
- Slack
- Splunk APM
- Xurrent
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.in/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.in/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.in/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.in/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1083434/Xurrent-IMR)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034973/Xurrent-IMR/> |
| en-AE | <https://www.capterra.ae/software/1083434/Xurrent-IMR> |
| en-AU | <https://www.capterra.com.au/software/1083434/Xurrent-IMR> |
| en-CA | <https://www.capterra.ca/software/1083434/Xurrent-IMR> |
| en-GB | <https://www.capterra.co.uk/software/1083434/Xurrent-IMR> |
| en-IE | <https://www.capterra.ie/software/1083434/Xurrent-IMR> |
| en-IL | <https://www.capterra.co.il/software/1083434/Xurrent-IMR> |
| en-IN | <https://www.capterra.in/software/1083434/Xurrent-IMR> |
| en-NZ | <https://www.capterra.co.nz/software/1083434/Xurrent-IMR> |
| en-SG | <https://www.capterra.com.sg/software/1083434/Xurrent-IMR> |
| en-ZA | <https://www.capterra.co.za/software/1083434/Xurrent-IMR> |
| fr | <https://www.capterra.fr/software/1083434/Xurrent-IMR> |
| fr-BE | <https://fr.capterra.be/software/1083434/Xurrent-IMR> |
| fr-CA | <https://fr.capterra.ca/software/1083434/Xurrent-IMR> |
| fr-LU | <https://www.capterra.lu/software/1083434/Xurrent-IMR> |
| nl | <https://www.capterra.nl/software/1083434/Xurrent-IMR> |
| nl-BE | <https://www.capterra.be/software/1083434/Xurrent-IMR> |

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