---
description: Get information about FyneDesk price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FyneDesk Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [FyneDesk](/software/1085978/FyneDesk)

# FyneDesk

Canonical: https://www.capterra.in/software/1085978/FyneDesk

> AI-powered platform that handles requests from your clients, customers and end-users via AI. Built for both external \&amp; internal teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses FyneDesk?

FyneDesk is designed for customer support teams, internal helpdesks, IT departments, and agencies managing client and end-user requests across any industry. Get Free account at: fynedesk.io

## About the vendor

- **Company**: FyneDesk

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The Free plan is available with no time limit, and no credit card is required to access it. The Pro plan requires contacting sales for pricing details, and it is very generous compared to the competitors.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Brazilian Portuguese, Czech, Danish, English, European Portuguese, German, Portuguese, Spanish
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 208 more

## Features

- Change Management Software
- Knowledge Management Software
- Problem Management
- Support Ticket Management
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)

## Related Categories

- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Artificial Intelligence Software](https://www.capterra.in/directory/30938/artificial-intelligence/software)

## Alternatives

1. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews)
2. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11620 reviews)
5. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1085978/FyneDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036840/FyneDesk/> |
| en-AE | <https://www.capterra.ae/software/1085978/FyneDesk> |
| en-AU | <https://www.capterra.com.au/software/1085978/FyneDesk> |
| en-CA | <https://www.capterra.ca/software/1085978/FyneDesk> |
| en-GB | <https://www.capterra.co.uk/software/1085978/FyneDesk> |
| en-IE | <https://www.capterra.ie/software/1085978/FyneDesk> |
| en-IL | <https://www.capterra.co.il/software/1085978/FyneDesk> |
| en-IN | <https://www.capterra.in/software/1085978/FyneDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1085978/FyneDesk> |
| en-SG | <https://www.capterra.com.sg/software/1085978/FyneDesk> |
| en-ZA | <https://www.capterra.co.za/software/1085978/FyneDesk> |

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