---
description: Get information about Una price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Una Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Una](/software/1086794/Una)

# Una

Canonical: https://www.capterra.in/software/1086794/Una

> Una is an AI guest communication and booking assistant for STRs and hotels, boosting direct bookings and 24/7 support
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Una?

Airbnb hosts, short-term rental managers, long-term rental property managers, and hotel operators.

## About the vendor

- **Company**: Polydom

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot software
- Live Chat Software
- Speech Recognition Software

## Integrations (8 total)

- Apaleo
- Clock PMS
- Guesty
- Guesty Lite
- Hospitable.com
- Mews
- Profitroom
- Zeevou

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [VIVI](https://www.capterra.in/software/1051181/vivi) — 4.0/5 (4 reviews)
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3042 reviews)
3. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (807 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1086794/Una)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037573/Una/> |
| en-AE | <https://www.capterra.ae/software/1086794/Una> |
| en-AU | <https://www.capterra.com.au/software/1086794/Una> |
| en-CA | <https://www.capterra.ca/software/1086794/Una> |
| en-GB | <https://www.capterra.co.uk/software/1086794/Una> |
| en-IE | <https://www.capterra.ie/software/1086794/Una> |
| en-IL | <https://www.capterra.co.il/software/1086794/Una> |
| en-IN | <https://www.capterra.in/software/1086794/Una> |
| en-NZ | <https://www.capterra.co.nz/software/1086794/Una> |
| en-SG | <https://www.capterra.com.sg/software/1086794/Una> |
| en-ZA | <https://www.capterra.co.za/software/1086794/Una> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Una","description":"Managing constant inquiries, multiple languages, and OTA commissions can overwhelm teams. Una responds instantly via voice, phone, and chat with natural, human-like conversations, ensuring no request is missed.\n\nKey capabilities with real outcomes:\n- 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.\n- Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.\n- PMS integration: Access real-time availability and reservation updates.\n- Centralized property knowledge: Deliver accurate, consistent answers every time.\n- Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.\n- Lead capture: Collect guest details to grow repeat bookings.\n- Streamline operations, reduce OTA dependency, and elevate guest experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9e158a37-4eef-43a9-8c63-d332f13ff729.png","url":"https://www.capterra.in/software/1086794/Una","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1086794/Una#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.in/software/1086794/Una#faqs","mainEntity":[{"name":"What Is Una?","@type":"Question","acceptedAnswer":{"text":"Managing constant inquiries, multiple languages, and OTA commissions can overwhelm teams. Una responds instantly via voice, phone, and chat with natural, human-like conversations, ensuring no request is missed.Key capabilities with real outcomes:- 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.- Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.- PMS integration: Access real-time availability and reservation updates.- Centralized property knowledge: Deliver accurate, consistent answers every time.- Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.- Lead capture: Collect guest details to grow repeat bookings.- Streamline operations, reduce OTA dependency, and elevate guest experience.","@type":"Answer"}},{"name":"Who Uses Una?","@type":"Question","acceptedAnswer":{"text":"Airbnb hosts, short-term rental managers, long-term rental property managers, and hotel operators.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Una","position":3,"item":"/software/1086794/Una","@type":"ListItem"}],"@id":"https://www.capterra.in/software/1086794/Una#breadcrumblist"}]}
</script>
