---
description: Get information about Lagoona price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lagoona Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Lagoona](/software/1088978/Lagoona)

# Lagoona

Canonical: https://www.capterra.in/software/1088978/Lagoona

> Cloud-based CRM software that centralizes conversations, automates follow-ups, optimizes ads, and analyzes metrics for businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lagoona?

Marketing agencies, sales departments, advertising professionals, customer service teams, and businesses using WhatsApp, Meta, and Google Ads platforms.

## About the vendor

- **Company**: Lagoona.io

## Commercial Context

- **Starting Price**: MX$200.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico

## Features

- Contact Management Software
- Interaction Tracking
- Lead Management Software
- Workflow Management Software

## Integrations (2 total)

- Instagram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Apptivo](https://www.capterra.in/software/1011835/apptivo) — 4.4/5 (708 reviews)
4. [Cronberry](https://www.capterra.in/software/194779/cronberry) — 4.3/5 (13 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/1088978/Lagoona)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038481/Lagoona/> |
| en-AE | <https://www.capterra.ae/software/1088978/Lagoona> |
| en-AU | <https://www.capterra.com.au/software/1088978/Lagoona> |
| en-CA | <https://www.capterra.ca/software/1088978/Lagoona> |
| en-GB | <https://www.capterra.co.uk/software/1088978/Lagoona> |
| en-IE | <https://www.capterra.ie/software/1088978/Lagoona> |
| en-IL | <https://www.capterra.co.il/software/1088978/Lagoona> |
| en-IN | <https://www.capterra.in/software/1088978/Lagoona> |
| en-NZ | <https://www.capterra.co.nz/software/1088978/Lagoona> |
| en-SG | <https://www.capterra.com.sg/software/1088978/Lagoona> |
| en-ZA | <https://www.capterra.co.za/software/1088978/Lagoona> |

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